Café Team Leader: Data-Driven Barista & Guest Advocate

Barnes & Noble, Inc.; Burlington (NC); On-site; USD 42,000 - 52,000; Full time

Benefits offered by this job

Employee Discount

Sick Pay

Paid Time Off

Company Holidays

401(k) with Company Match

Health Benefits

Job summary

Barnes & Noble in Burlington, NC is seeking a Café Team Expert to lead the café team and create a welcoming environment for customers. You will develop staff knowledge, identify data-driven opportunities, and work with leadership to implement profitable café strategies.

As the Café Team Expert, you’ll guide scheduling, service speed, and product presentation while maintaining strong loss prevention and safety practices across shifts.

Qualifications

• Demonstrates strong leadership and team coaching abilities.
• Comfort with data to drive sales, trends, and inventory decisions.
• Customer service oriented with welcoming demeanor.
• Ability to manage busy café operations and staff scheduling.

Responsibilities

• Lead Café Team Expert responsibilities, developing knowledge to create a welcoming customer experience.
• Collaborate with Store Manager to implement and adapt café action plans to drive results.
• Identify and connect data to impact sales, trends, waste, and inventory.
• Coach team to follow loss prevention, safety, and hygiene standards.

Job description

Barnes & Noble in Burlington, NC is seeking a Café Team Expert to lead the café team and create a welcoming environment for customers. You will develop staff knowledge, identify data-driven opportunities, and work with leadership to implement profitable café strategies.

As the Café Team Expert, you’ll guide scheduling, service speed, and product presentation while maintaining strong loss prevention and safety practices across shifts.