Cafe Supervisor

Delaware North at Titletown; Phoenix (AZ); On-site; USD 10,000 - 60,000; Part time

Job summary

Join a dynamic team as a Cafe Supervisor at a vibrant venue, where you will lead and inspire staff to deliver exceptional guest experiences. This role is perfect for those who thrive in fast-paced environments, overseeing the cafe operations and ensuring high standards of service. With opportunities for professional growth and a supportive benefits package, this position offers a chance to make a real impact in a lively atmosphere. If you're passionate about hospitality and ready to take on a leadership role, this is the opportunity for you!

Benefits

Weekly Pay

Employee Assistance Program

Training and Development Opportunities

Employee Discounts

Flexible Work Schedules

Health Insurance

Dental Insurance

Vision Insurance

401(k) with Company Match

Paid Vacation Days

Qualifications

• Minimum 2 years in front-of-house restaurant or foodservice position.
• Ability to obtain alcohol operator's license within 60 days.

Responsibilities

• Supervise associates and ensure timely breaks.
• Train team members and handle disciplinary matters.
• Ensure quality and timely delivery of food and beverage orders.

Skills

Guest Service

Supervisory Skills

Food and Beverage Knowledge

Basic Math Skills

Problem Solving

Education

High School Diploma or GED

Associate’s Degree in Food and Beverage

Tools

MICROS POS

Point-of-Sale System

Job description

The opportunity

Delaware North Sportservice is hiring a part-time Cafe Supervisor to join our 46 Below Cafe team at Titletown in Green Bay, Wisconsin. As a Cafe Supervisor, you will be responsible for leading team members to provide exceptional guest service.

If you thrive on excitement and want your workday to fly by, apply now to join the game day action.

Pay

$18.00 – $18.00 / hour

What we offer

We care about our team member’s personal and professional well-being. Delaware North provides a benefits package designed to give you the comfort, safety, and security you need to deliver exceptional experiences for our guests. All team members receive benefits including:

• Weekly pay
• Employee assistance program
• Training and development opportunities
• Employee discounts
• Flexible work schedules

Eligible team members may also receive: health, dental, and vision insurance, 401(k) with company match, paid vacation days and holidays, paid parental bonding leave, and tuition and/or professional certification reimbursement.

What will you do?

• Supervises the activities of all associates assigned to floor; ensures that breaks occur in a timely manner
• Trains new and existing team members, under the direction of management
• Handles disciplinary matters and ensures quality employee performance
• Enforces and adheres to all unit and company alcohol service policies and procedures
• Ensures quality, accuracy, and timely delivery of food and beverage orders
• Assists team members with service and/or billing issues
• Assists the management team with scheduling the team members for the cafe
• Verifies proper set-up, service, and cleaning of assigned area throughout shift
• Visits with guests to ensure satisfaction; promptly communicates any opportunities to management
• Analyzes and resolves all problems with employees, guests, client and the operation, with the assistance of management
• Performs opening and closing procedures
• Verifies all paperwork is complete and turned in at conclusion of shift
• Ensures all workstations, storerooms, bar, host stand, and dining areas remain clean, sanitized, safe and sufficiently stocked; assists with ordering and recommendations when necessary
• Maintains cleanliness and safety standards throughout the cafe; follows and upholds all health codes and sanitation regulations
• Completes daily point-of-sale reports as requested by management
• Adheres to and enforces inventory and labor control measures; performs inventory counts as requested
• Performs other duties as assigned

More about you

• Must be at least 18 years old
• High school diploma or GED required; associate’s degree in food and beverage or related field preferred
• Minimum of 2 years of experience in a front-of-house restaurant or foodservice position required
• Minimum of 1 year of supervisory experience in a restaurant or service environment preferred
• Experience processing card payments using computerized point-of-sale system required; previous experience with MICROS POS preferred
• Ability to obtain a Village of Ashwaubenon alcohol operator’s license within 60 days of hire date
• Possess basic knowledge of bar operations and basic math skills

Physical requirements

• Ability to remain on feet for entire length of shift, constant standing, walking, bending, reaching and repetitive motions
• Ability to maneuver between tables and around corners
• Ability to lift, balance and move large food trays, weighing up to 50 lbs.
• Visual acuity and hearing sufficient to take orders and prepare bills
• Majority of time spent alternating between indoor, climate-controlled environment of café and outside environments, depending on the season

Shift details

Day shift
Evening shift
Weekends
Event based