Cafe & Specialty Food Lead - Eataly West Palm

Eataly North America; West Palm Beach (FL); On-site; USD 28,000 - 40,000; Full time

Benefits offered by this job

Paid Time Off

401K with match

Free family meal daily

Discounts at Eataly

Classes on products and Italian food

Job summary

Eataly West Palm is seeking a Cafe & Specialty Food Lead to manage the Quick Service Restaurants (QSR) counters. This is a full-time position that involves supervising daily operations, ensuring high hospitality standards, and providing leadership to team members.

Candidates should have at least 2 years of supervisory experience in food service, excellent communication skills, and knowledge of Italian food and beverages. Enjoy perks like paid time off and class discounts!

Qualifications

• 2+ years of lead or supervisory experience in food service.
• High school graduate or equivalent; post-secondary degree preferred.
• Knowledge of coffee and coffee production.

Responsibilities

• Supervise day-to-day operations of QSR counters.
• Train, motivate, and organize team members.
• Monitor inventory and manage transactions.

Skills

Communication skills

Problem-solving skills

Leadership

Knowledge of Italian cuisine

Math skills

Service knowledge

Education

High school diploma

Post-secondary degree (preferred)

Tools

Manual espresso machine

Blender

Juicer

Cash register

Job description

Cafe & Specialty Food Lead - Eataly West Palm

• Full-time
• Compensation: from USD 25 - hourly

Eataly is the world’s largest artisanal Italian food and beverage marketplace! Eataly is not a chain; each Eataly is different, with its own character and own theme – but all with the same aim... for our guests to:

• SHOP a selection of high-quality Italian, local and homemade products
• LEARN through our classes and our team’s product knowledge

Eataly’s bustling marketplaces contain a variety of quick service counters featuring coffee and drinks, pastries and gelato, pizza and focaccia, paninis and grab-and-go meal options.

The Quick Service Restaurants (QSR) Lead assists with supervising and running the day-to-day operations of the QSR counters. Reports to the QSR General Manager and the QSR Assistant General Managers; supervises QSR Sales Associates and Baristas.

• Maintains a steady leadership presence on the floor, interacting with guests, team members and vendors to ensure Eataly’s operations are running smoothly and high hospitality standards are met
• Trains, motivates, mentors and organizes team members
• Purchases supplies, beverages and equipment per the direction of the QSR General Manager
• Monitors inventory, checks orders and distributes supplies as needed throughout the department
• Manages transactions and ensures accurate accounting
• Records shift notes and assists with administrative duties such as scheduling when needed
• Ensures department complies with all quality, health, safety and sanitation standards
• Documents, investigates and resolves guest incidents
• Performs other duties as required or assigned
• High school graduate or equivalent; post-secondary degree preferred
• 2+ years of lead or supervisory experience in food service
• Math skills and ability to handle money accurately
• Knowledge of steps of service
• Excellent communication and problem-solving skills
• Knowledge of coffee and coffee production
• Knowledge of Italian cuisine and beverage preferred

Job Requirements

• Availability to work onsite with a flexible schedule often including evenings, weekends and holidays
• Ability to lift up to 50 pounds
• Ability to exert well-paced mobility for up to 8 hours, including standing, walking, bending and squatting
• Ability to operate equipment such as manual espresso machine, drink blender, juicer and cash register

Benefits and Perks

• Paid Time Off
• 401K with match or RRSP
• Free family meal daily
• Discounts at Eataly
• Classes on products and Italian cuisine
• and more!