Café Shift Lead: Hospitality & Team Coach

Life Time Inc.; Framingham (MA); On-site; USD 30,307 - 38,572; Full time

Benefits offered by this job

Fully subsidized membership

Discounts on Life Time products and P&

401(k) retirement plan with company 21

Job summary

Life Time Inc. in Framingham, MA is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily café operations. You will coach a high-performing team, drive service standards, and help manage labor, costs, inventory, and overall financial performance.

The role requires 1–2 years of leadership in a fast-casual setting, ServSafe certifications, and strong communication. A college degree is preferred.

Qualifications

• High school graduate or equivalent.
• 1–2 years of leadership experience in a fast-casual or café setting.
• ServSafe Manager certification or equivalent.
• ServSafe Alcohol Safety or equivalent (if applicable).
• CPR/AED certification

Responsibilities

• Leads day-to-day café operations with a focus on hospitality, service standards, and shift execution
• Coaches, trains, and motivates team members to deliver exceptional guest experiences and meet performance expectations
• Partners with the Café Leader to manage labor, food costs, inventory, and overall financial performance
• Supports hiring, onboarding, and ongoing development of team members to create a strong, service-focused café culture
• Ensures all food safety, cleanliness, and Life Time brand standards are upheld on every shift

Skills

Hospitality leadership

Coaching & leadership

POS systems

Food handling & inventory

Physical ability

Communication skills

Organizational skills

Education

High School diploma or equivalent

College degree (preferred)

Job description

Life Time Inc. in Framingham, MA is seeking an Assistant Café Leader to support the Café Leader in delivering exceptional guest experiences and leading daily café operations. You will coach a high-performing team, drive service standards, and help manage labor, costs, inventory, and overall financial performance.

The role requires 1–2 years of leadership in a fast-casual setting, ServSafe certifications, and strong communication. A college degree is preferred.