Cafe Shift Lead & Barista Ops Supervisor

cambridgeschoolofculinaryarts; Cambridge (MA); On-site; USD 20,664 - 34,440; Part time

Benefits offered by this job

Competitive salary

Employee discounts

Opportunities for professional growth

Job summary

CSCA Café seeks a part-time Shift Leader to assist the Café Manager in daily operations. The role requires supervisory experience, ensuring excellent customer service and high-quality product delivery while maintaining the café’s atmosphere.

Responsibilities include training staff, managing inventory, handling schedules, and addressing customer feedback. Ideal candidates will have experience in café or bakery management, strong communication skills, and a customer-centric approach.

Qualifications

• 2+ years of experience in café, bakery or restaurant management preferred.
• Hands-on experience with professional coffee machines and restaurant equipment.
• Excellent written and verbal communication skills.

Responsibilities

• Manage day-to-day operations of the café.
• Train new staff and baristas.
• Monitor sales performance and work to achieve financial goals.

Skills

Supervisory experience

Excellent communication

Customer service attitude

Time management

Problem-solving skills

Multitasking

Education

High school diploma or GED

ServSafe Food Manager certification

Tools

Professional coffee machines

Restaurant equipment

Job description

CSCA Café seeks a part-time Shift Leader to assist the Café Manager in daily operations. The role requires supervisory experience, ensuring excellent customer service and high-quality product delivery while maintaining the café’s atmosphere.

Responsibilities include training staff, managing inventory, handling schedules, and addressing customer feedback. Ideal candidates will have experience in café or bakery management, strong communication skills, and a customer-centric approach.