Shift Supervisor & Lead Barista — Fast-Paced Café Ops

Gopuff; Charlotte (NC); On-site; USD 18,184 - 25,898; Full time

Benefits offered by this job

Medical/Dental/Vision Insurance

401(k) Retirement Savings Plan

25% employee discount

Vacation and Sick Time

Job summary

A delivery service company is seeking a Shift Supervisor for its operations team in Charlotte, NC. This role involves leading a team, ensuring smooth store operations, and maintaining high standards of customer service. Candidates should have at least one year of leadership experience, preferably in a retail or café environment. The position offers competitive hourly pay, medical benefits, and additional perks for full-time employees.

Qualifications

• 1+ years of leadership experience in retail, grocery, military, restaurant or equivalent experience.
• ServeSafe Certification highly preferred.
• Ability to work with fluid schedules.

Responsibilities

• Acts with integrity and promotes culture and values.
• Maintains a calm demeanor during high volume periods.
• Provides feedback to manager on employee performance.

Skills

Leadership

Customer Service

Attention to Detail

Team Management

Job description

A delivery service company is seeking a Shift Supervisor for its operations team in Charlotte, NC. This role involves leading a team, ensuring smooth store operations, and maintaining high standards of customer service. Candidates should have at least one year of leadership experience, preferably in a retail or café environment. The position offers competitive hourly pay, medical benefits, and additional perks for full-time employees.