Cafe Service Associate - Part time

Common Market Co-op; Frederick (MD); On-site; USD 15,000 - 20,000; Full time

Job summary

Common Market Co-op is seeking a team member in Frederick, Maryland to provide exceptional customer service and prepare high-quality foods and beverages. The ideal candidate will have experience in a retail or food service environment, with a strong emphasis on maintaining customer satisfaction.

This position requires flexibility in scheduling and adherence to health and safety regulations. Join our team and support our commitment to quality and community engagement.

Qualifications

• At least one year of experience in a retail or food service environment.
• Familiarity with natural foods and products.
• Ability to measure ingredients accurately.

Responsibilities

• Provide attentive and friendly service to customers.
• Prepare and serve high-quality food and drinks.
• Maintain cleanliness and adhere to safety procedures.

Skills

Customer service

Food preparation

Sales knowledge

Inventory management

Education

High School Diploma or equivalent

Tools

POS system

Job description

Description

• Provides attentive, prompt, and friendly service to all internal and external customers.
• Builds and maintains customer satisfaction with the products and services offered by the co-op.
• Prepares and serves smoothies, gourmet coffee, fresh juice drinks, slices deli meats and aids in the preparation of deli sandwiches.
• Maintains knowledge of products, sales, and promotions.
• Actively engages with customers and receives orders promptly and accurately.
• Utilizes POS system to process transactions efficiently, entering all accepted tenders accurately.
• Prepares high-quality foods on demand according to customer needs and preference.
• Follows established recipes and maintains quality of the highest standard.
• Ensures inventory is stored, stocked, and rotated according to standard procedures.
• Handles all product in a safe, sanitary, and conscientious manner.
• Removes trash, compost and recyclables promptly.
• Performs opening and closing tasks including cleaning/sanitizing equipment, surfaces and floors.
• Completes shrink log as needed.
• Ensures displays, signage, and tags are accurate.
• Installs new product displays as needed.
• Participates in maintaining cleanliness and order.
• Adheres to Health Department regulations and department sanitation and safety procedures.
• Adheres to all workplace safety and security policies.
• Participates in meetings and trainings.
• Others duties as assigned.

Requirements

PREREQUISITES

• High School Diploma or equivalent education or experience.
• A minimum of one (1) year’s experience in a retail or food service environment.
• A minimum of one (1) year’s experience and familiarity with natural foods and products.
• Supports the co-op’s core values and aligns with the Co-op Code of Conduct.
• Ability to accurately measure ingredients or calculate change.
• Adapts readily based on evolving co-op needs or in response to feedback.
• Maintains composure in highly stressful or adverse situations.
• Familiarity with POS systems preferred.

ENVIRONMENTAL & PHYSICAL DEMANDS

• Flexibility to work any shift, including mornings, middays, evenings, weekends.
• Must wear closed-toe, skid-resistant shoes; a head covering (hat, bandanna, etc.); and long pants.
• Ability to work in varying temperatures.
• Ability to stand for long periods at a time.