Cafe Manager: Lead, Train & Elevate Guest Experience

Flik Hospitality Group; New York (NY); On-site; USD 60,000 - 70,000; Full time

Benefits offered by this job

Medical

Dental

Vision

Life Insurance/ AD

Disability Insurance

Retirement Plan

Paid Time Off

Holiday Time Off

Associate Shopping Program

Health and Wellness Programs

Discount Marketplace

Identity Theft Protection

Pet Insurance

Commuter Benefits

Employee Assistance Program

Flexible Spending Accounts (FSAs)

Paid Parental Leave

Personal Leave

Job summary

Flik Hospitality Group is seeking a skilled operations leader to manage daily cafe operations, drive guest engagement, and ensure sanitation and safety standards. The role focuses on coaching staff, budgeting, and promoting high-quality service across a busy hospitality environment.

The ideal candidate has 1–3 years in food service management, a preference for a Bachelor’s degree, and proficiency in Microsoft Office. ServSafe or health certifications are a plus.

Qualifications

• Bachelor’s degree preferred
• 1–3 years of relevant food service management experience
• Experience in restaurants, hotels, corporate dining, education, military, healthcare, or related food service operations
• Knowledge of cash handling procedures and food service equipment
• Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook)
• ServSafe or Department of Health Certification preferred

Responsibilities

• Hire, supervise, train, coach, and develop associates.
• Manage daily café operations to ensure quality, service, and efficiency.
• Plan, market, and execute café promotions and guest engagement initiatives.
• Ensure compliance with sanitation, safety, and cleaning standards.
• Support budget management and identify opportunities to improve the business.
• Monitor cash handling procedures and proper use of equipment.
• Maintain a positive, service-focused team environment.
• Perform other duties as assigned.

Skills

People management

Budgeting

Operations leadership

Education

Bachelor’s degree preferred

Job description

Flik Hospitality Group is seeking a skilled operations leader to manage daily cafe operations, drive guest engagement, and ensure sanitation and safety standards. The role focuses on coaching staff, budgeting, and promoting high-quality service across a busy hospitality environment.

The ideal candidate has 1–3 years in food service management, a preference for a Bachelor’s degree, and proficiency in Microsoft Office. ServSafe or health certifications are a plus.