Cafe Manager: Lead Team & Grow Community

Klatch Coffee, Inc.; Escondido (CA); On-site; USD 55,000 - 65,000; Full time

Job summary

Klatch Coffee, Inc. is seeking a full-time store leadership role based in Southern California, with responsibilities across assistant manager, cafe manager, and multi-unit management at new Sprouts locations.

You will lead a team to deliver memorable service experiences, manage inventory and costs, and promote Klatch within the community. The role emphasizes coaching, development, and a strong customer-focused culture.

Qualifications

• Minimum one year of retail leadership experience.
• Proven ability to lead and deliver excellent customer service.
• Ability to drive sales and manage costs.
• Experience coaching, training, and developing others.
• Strong communication and interpersonal skills.
• Effective time management and delegation.

Responsibilities

• Create memorable service experiences through quality product and interactions.
• Lead the team to meet customer needs and grow the business.
• Demonstrate leadership through store cleanliness and organization.
• Enforce safety, health, security, maintenance, and cash handling policies.
• Maintain and monitor inventory of food and beverages.
• Monitor daily, weekly and monthly sales and growth.
• Coach and develop the team to improve knowledge and skills.
• Grow the business while controlling costs and building community.
• Plan and supervise staff deployment to ensure teamwork.
• Promote Klatch within the community and manage promotions.

Skills

Retail leadership

Customer service

Sales-driven

Coaching

Team communication

Time management

Job description

Klatch Coffee, Inc. is seeking a full-time store leadership role based in Southern California, with responsibilities across assistant manager, cafe manager, and multi-unit management at new Sprouts locations.

You will lead a team to deliver memorable service experiences, manage inventory and costs, and promote Klatch within the community. The role emphasizes coaching, development, and a strong customer-focused culture.