Cafe Manager: Lead Operations & Guest Experience

Landed; Los Angeles (CA); On-site; USD 70,000 - 80,000; Full time

Benefits offered by this job

Meal discount

Store discount

401k

Paid vacation

Health benefits

Career growth

Job summary

Erewhon Market seeks a Café Manager to lead the in-store café team and deliver exceptional guest experiences at our Southern California locations. You will oversee daily food service operations, coach staff, ensure food safety, and drive sales while maintaining high service standards.

The role requires 3–4 years in food service and 2 years in an assistant manager role, with strong leadership and communication skills, plus a Food Handler Manager Certification. Full-time with flexible hours.

Qualifications

• 3–4 years experience in food service operations and 2 years of an assistant manager role.
• Strong leadership and training abilities; excellent communication and interpersonal skills.
• Food Handler Manager Certification (Food Safety) required.

Responsibilities

• Oversee the Café food service operations for the store.
• Grow and drive financial success by monitoring top lines sales and managing labor.
• Lead and educate Café associates on SOPs, seasonal menus, and offerings.
• Coordinate daily operations with Culinary Manager on staffing and food offerings.
• Ensure health department food safety compliance and pass routine site visits.
• Maintain clear communication with Café Director to streamline operations.
• Manage scheduling, inventory, catering orders, ordering, signage, and menu offerings.
• Provide prompt, courteous service and anticipate guest needs.

Skills

Leadership

Communication

Staff training

Customer service

Job description

Erewhon Market seeks a Café Manager to lead the in-store café team and deliver exceptional guest experiences at our Southern California locations. You will oversee daily food service operations, coach staff, ensure food safety, and drive sales while maintaining high service standards.

The role requires 3–4 years in food service and 2 years in an assistant manager role, with strong leadership and communication skills, plus a Food Handler Manager Certification. Full-time with flexible hours.