Cafe Shift Lead

Landed; Los Angeles (CA); Sur place; USD 30 000 - 34 000; Plein temps

Avantages offerts par ce poste

50% off organic meals daily

20% off in-store purchases

Bonuses and sales rewards (for some de

Résumé du poste

Erewhon Market in Los Angeles is seeking a Café Associate to deliver warm, attentive service at our store. You will represent the Erewhon brand, greet guests, and support the café team with a can-do attitude.

With 2–3 years in customer service or food retail, you’ll handle opening/closing tasks, maintain food safety standards, and communicate clearly with the Café Manager. This role offers growth, benefits, and a dynamic, guest-focused environment.

Qualifications

• Minimum 2–3 years customer service, retail or food service experience.
• Maintain good attendance and punctuality.
• Excellent communication and interpersonal skills.
• Food Handler Certification (Basic Food Safety) required.
• Must be 18 years of age or able to provide a work permit.

Responsabilités

• The Café is the forefront of customer service and hospitality for the store. Communicates directly with the café team and customers.
• Full understanding and knowledge of the Erewhon brand and Café menu.
• Responsible for opening and closing tasks during their shift.
• Demonstrates leadership by anticipating guests and café needs while following food safety standards.
• Maintains clear communication with Café Manager for team cohesiveness.
• Contributes to a positive work environment by multi-tasking during peak times.
• Ensures café is set up for success by complying with food safety measures.
• Engages with guests in a positive manner and responds to guest needs.

Connaissances

Customer service

Communication

Interpersonal skills

Punctuality

Formation

Food Handler Certification (Basic Food Safety)

Description du poste

Join the movement! Erewhon Market is helping shape the future of health and wellness, and we’re continuing to grow. Our culture is driven by passionate leaders, supportive teams, and a shared commitment to offering high-quality food and wellness products. With multiple locations and more on the way, there are plenty of opportunities to grow with us!

What we offer:

• $22 - $25 / hour (based on experience)
• 50% off organic meals daily
• 20% off in-store purchases
• Bonuses and sales rewards (for some departments)
• HUGE opportunities for career growth
• 401k with 3% match, Paid Vacation, Health Benefits and much more…

What You Will Do:

• The Café is the forefront of customer service and hospitality for the store. It is imperative that this person exhibits strong communication skills, as he/she communicates directly with the café team and will need to communicate effectively with customers. Café Associates should have natural leadership skills and an optimistic attitude and be willing to go above and beyond for their customers.
• Full understanding and knowledge of the Erewhon brand and overall Café menu.
• Responsible for ensuring all opening and closing tasks are completed by Café Associates and Trainers during their shift.
• Displays leadership by anticipating guests and Café needs by following all food safety standards while providing prompt and courteous services to guests in the café.
• Maintains clear communication with Café Manager to ensure cohesiveness with Café Team.
• Contributes to positive work environment by multi-tasking and keeping a calm demeanor during periods of high-volume rushes.
• Complies with food and safety measures, ensuring that the Café is setup for success during routine site visits.
• Engages with guests in a positive manner and responds to guest needs.

What You Will Bring:

• Minimum of 2-3 years customer service, retail or food service experience.
• Maintain good attendance and punctuality.
• Candidates must have excellent communication and interpersonal skills.
• Food Handler Certification (Basic Food Safety) required.
• Must be 18 year of age or able to provide a work permit.

Erewhon Market is an equal opportunity employer and we are committed to Equal Employment Opportunity regardless of race, color, national origin, gender, sexual orientation, age, religion, veteran status, disability, history of disability or perceived disability, and per the Fair Chance Ordinance will consider qualified applications with criminal histories in a manner consistent with the ordinance.