Cafe Manager

Aimé Leon Dore; New York (NY); On-site; USD 57,000 - 68,000; Full time

Job summary

Join a leading lifestyle brand based in New York as a Café Manager. You will manage a dynamic team, ensuring an exceptional customer experience while overseeing daily operations, stock management, and team development. Ideal candidates will have café management experience and a strong passion for specialty coffee.

Qualifications

• Head Barista and/or minimum 3 years’ experience in café management.
• Demonstrates a passion and knowledge for specialty coffee & latte art.
• Pro-active and motivated individual with an ability to take initiative.

Responsibilities

• Oversee all café functions including stock management and daily reporting.
• Strategically recruit, train, and manage the Cafe team.
• Ensure compliance with local and federal regulations.

Skills

Leadership

Customer Satisfaction

Organizational Skills

Communication

Education

Bachelor’s Degree

Tools

Microsoft Office

Job description

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Aimé Leon Dore is seeking a dynamic Café Manager to join the team in New York, reporting directly to the VP of Hospitality. The Café Manager will be responsible for the management and development of their Cafe team, whilst ensuring an exceptional customer experience in our Café.

Duties & Responsibilities

• Oversee all café functions including stock management, vendor relationship management and daily reporting while ensuring compliance with company procedures and policies
• Strategically recruit, train, and manage the Cafe team to ensure the successful day-to-day operations and guest experience, maximising functions between Retail and Café
• Exhibit excellent organisational skills to effectively plan and execute short- and long-term projects aligned with the global strategy
• Optimise Café performance through continuous evaluation of existing processes and implement change where necessary
• Effectively manage all Café-related budgets and financial planning, reporting to the Director of Retail and Senior Management team, advising on areas of business improvement
• Uphold company standards through strong leadership, mentorship, and overall communication to the wider team
• Oversee all Health & Safety requirements to ensure compliance with local and federal regulations and a well maintained and inviting environment
• Ensure compliance with New York’s Labor department regulations for the whole Cafe team
• Create weekly/ monthly Cafe schedules for the team based on business needs and in line with financial budgets and guidance
• Ensure correct timekeeping and Tip reporting for all Cafe employees and a timely submission to Finance and HR department according to the company's policies and local and federal regulations
• Support the team as needed in all cafe related positions
• Always demonstrate an authentic, best-in-class approach to customer satisfaction whilst role modelling for the team on best practices aligned with company guidelines
• Greet guests with a genuine and warm welcome
• Offer answers to questions and concerns to staff and guests with patience, confidence and professionalism
• Maintain professional image while on duty with well grooming hygiene and prescribed uniform
• Influence a fun and positive atmosphere by being approachable and professional
  
  

Qualifications

• Bachelor’s Degree preferred
• Head Barista and/or minimum 3 years’ experience in café management
• Demonstrates a passion and knowledge for specialty coffee & latte art
• Proficient in Microsoft Office products and retail business systems
• Proven ability to build, lead and motivate
• Pro-active and motivated individual with an ability to take initiative
• Keen attention to detail
• Excellent communication, collaboration, and delegation skills as well as good decision-making abilities
  
  

Salary Range: $57,500 - $68,000

Created in 2014, Aimé Leon Dore is a lifestyle, sport and ready-to-wear brand based out of Queens, New York. With a strong focus on simple yet powerful design, we are driven to create timeless work by portraying an aesthetic that is uniquely our own.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Hospitality

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