Cafe Lead Barista & Team Coach

Barnes & Noble Booksellers, Inc.; Ohio; Presencial; USD 17.000 - 22.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Employee Discount

EAP

Sick Pay

Paid Time Off

Maternity and Parental Leave

Company Holidays

401(k) with Company Match

Health Benefits

Descripción de la vacante

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista to guide the café team, maintain compelling product displays, and ensure smooth, high‑quality service. You will train and support baristas, manage scheduling, and help drive store promotions while upholding safety and cleanliness standards.

Ideal candidates will be strong leaders with excellent customer service, merchandising flair, and a calm, hands‑on approach to coaching and problem‑solving in a busy bookstore environment.

Formación

• Experience leading a café or barista team.
• Strong customer service and communication skills.
• Merchandising and display experience.
• Knowledge of POS, cash handling and basic inventory.

Responsabilidades

• Lead and coach the café team to deliver excellent service.
• Manage scheduling and adapt to store needs across hours.
• Maintain compelling bake case and counter displays.
• Coach baristas on speed and accuracy at registers.
• Receive deliveries and ensure FIFO stock organization.
• Keep the café and bookfloor clean and organized.
• Enforce loss prevention and safety procedures.
• Support store leadership in delivering key promotions.

Conocimientos

Leadership

Customer service

Team coaching

Merchandising

Loss prevention

Scheduling

Attendance

Communication

Herramientas

Cash register

Inventory management

POS system

Descripción del empleo

Barnes & Noble Booksellers, Inc. is seeking a Lead Barista to guide the café team, maintain compelling product displays, and ensure smooth, high‑quality service. You will train and support baristas, manage scheduling, and help drive store promotions while upholding safety and cleanliness standards.

Ideal candidates will be strong leaders with excellent customer service, merchandising flair, and a calm, hands‑on approach to coaching and problem‑solving in a busy bookstore environment.