Cafe Host & Cashier: Elite Guest Experience

Thunder Valley Casino Resort; Lincoln (CA); On-site; USD 21,000 - 25,000; Full time

Job summary

Thunder Valley Casino Resort in Lincoln, CA seeks a Hostperson/Cashier for the Caf to warmly greet guests, seat parties, manage the wait list, and handle to-go and dessert-counter orders. You will coordinate with servers and use the reservation system while upholding ELITE service standards.

This role requires clear communication, the ability to work calmly in a busy environment, and compliance with health and safety procedures.

Qualifications

• High school diploma or equivalent education preferred.
• Must communicate effectively with Guests, Team Members and Management in both written and verbal form.
• At least 18 years of age.
• Ability to obtain UAIC Tribal Gaming License.

Responsibilities

• Greet Guests at the restaurant entrance with a warm welcome and inquire about party size.
• Seat parties evenly or place on a waiting list using guidelines and present menus.
• Update table status using the reservation system and manage wait lists.
• Update open station statuses and assign servers according to the labor allocation sheet.
• Communicate with servers, bus persons, and management for room coordination.
• Stock and clean dessert display case and host podium.
• Take and process Guest to-go orders into POS and tender transactions properly.
• Perform bussing and resetting tables, side work, and duties assigned by management.
• Answer phones and provide information as needed.
• Ensure health and safety procedures are followed at all times.

Skills

Effective communication

Education

High school diploma or equivalent

Job description

Thunder Valley Casino Resort in Lincoln, CA seeks a Hostperson/Cashier for the Caf to warmly greet guests, seat parties, manage the wait list, and handle to-go and dessert-counter orders. You will coordinate with servers and use the reservation system while upholding ELITE service standards.

This role requires clear communication, the ability to work calmly in a busy environment, and compliance with health and safety procedures.