Guest Experience Host & Cashier

Cache Creek Casino Resort; California; On-site; USD 21,000 - 30,000; Full time

Job summary

Cache Creek Casino Resort in California seeks a frontline service team member to warmly greet guests, seat them, and ensure a memorable dining or gaming experience. You will handle cash transactions, operate the register, and verify totals while maintaining a courteous demeanor.

The role emphasizes guest recognition, attentiveness, and clear communication as you relay complaints and assist guests with basic needs, ensuring a smooth, welcoming environment for all patrons.

Qualifications

• High school diploma or GED or 1–3 months related experience.
• Ability to read and comprehend simple instructions, short correspondence, and memos.
• Ability to write simple correspondence and present information clearly.

Responsibilities

• Greet and seat customers.
• Ensure guest recognition by remembering names, faces, and information that makes each guest feel unique.
• Receive cash from customers for meals and operate the cash register.
• Make change and issue receipts or tickets.
• Read and verify totals on cash register tape against cash on hand.
• Relay all customer complaints.
• Serve ice water, bread, and butter when needed.
• Maintain eye contact with customers at all times.

Skills

Customer service

Cash handling

Reading & writing

Presentation skills

Education

High school diploma or GED

Job description

Cache Creek Casino Resort in California seeks a frontline service team member to warmly greet guests, seat them, and ensure a memorable dining or gaming experience. You will handle cash transactions, operate the register, and verify totals while maintaining a courteous demeanor.

The role emphasizes guest recognition, attentiveness, and clear communication as you relay complaints and assist guests with basic needs, ensuring a smooth, welcoming environment for all patrons.