Café GM: Lead High-Impact Team & Guest Experience

lamadeleine; Houston (TX); On-site; USD 70,000 - 90,000; Full time

Benefits offered by this job

No late nights

Bonus opportunities

Benefits

Employee discounts

Growth opportunities

Supportive team

Job summary

La Madeleine French Bakery & Café in Houston seeks a General Manager to lead daily café operations, coach a diverse team, and deliver exceptional guest experiences. You will drive profitability, maintain quality standards, and foster a collaborative, guest-focused culture in a fast-paced environment.

The role requires strong leadership, financial acumen, and a passion for hospitality, with opportunities for growth and a focus on work-life balance.

Qualifications

• 3+ years of restaurant general management experience
• Proven ability to lead, motivate, and retain a high-performing team
• Strong financial acumen with P&L management experience
• Excellent communication, problem solving, and organizational skills

Responsibilities

• Run daily café operations including opening and closing procedures.
• Maintain high standards of cleanliness, organization, and safety.
• Conduct regular walkthroughs and audits for consistency and compliance.
• Monitor and analyze key metrics to boost revenue and profitability.
• Manage labor, food, and controllable costs to meet budget goals.
• Execute local marketing initiatives and build community relationships.
• Inspire your team by modeling service excellence and accountability.
• Set clear expectations, provide feedback, and create growth pathways.
• Recruit, interview, and onboard top talent to build a cohesive team.

Skills

Leadership

Team motivation

P&L management

Communication

Hospitality

Flexibility

Job description

La Madeleine French Bakery & Café in Houston seeks a General Manager to lead daily café operations, coach a diverse team, and deliver exceptional guest experiences. You will drive profitability, maintain quality standards, and foster a collaborative, guest-focused culture in a fast-paced environment.

The role requires strong leadership, financial acumen, and a passion for hospitality, with opportunities for growth and a focus on work-life balance.