General Manager: Lead a Delightful Café Team

lamadeleine; Houston (TX); On-site; USD 65,000 - 95,000; Full time

Benefits offered by this job

No late nights

Competitive pay + bonus

Health, dental, and vision insurance

Employee discounts on food & catering

Growth opportunities

Supportive team environment

Job summary

La Madeleine French Bakery & Café in Houston is seeking a General Manager to lead daily café operations, coach a high-performing team, and deliver authentic guest experiences with warmth and hospitality.

You’ll drive results through strong financials, oversee standards, local marketing, and staff development while maintaining a safe, clean, and welcoming environment for guests and colleagues.

Qualifications

• 3+ years of restaurant general management experience (fast casual or full-service preferred).
• Proven ability to lead, motivate, and retain a high-performing team.
• Strong financial acumen with P&L management experience.
• Excellent communication, problem-solving, and organizational skills.
• A passion for hospitality and creating memorable guest experiences.
• Flexibility to work weekends, holidays, and varied shifts.

Responsibilities

• Run the Show – Oversee daily café operations, including opening and closing procedures.
• Champion Standards – Maintain high levels of cleanliness, organization, and safety.
• Inspect & Perfect – Conduct regular walkthroughs and audits to ensure consistency and compliance.
• Drive Performance – Monitor and analyze key metrics to boost revenue and profitability.
• Control the Numbers – Manage labor, food, and controllable costs to meet budget goals.
• Grow the Brand – Execute local marketing initiatives and build community relationships.
• Lead by Example – Inspire your team by modeling excellence in service and accountability.
• Coach & Develop – Set clear expectations, provide feedback, and create pathways for growth.
• Hire the Best – Recruit, interview, and onboard top talent to build a strong, cohesive team.

Skills

Restaurant leadership

P&L management

Financial acumen

Communication

Problem-solving

Organizational skills

Hospitality mindset

Education

ServSafe certification

Job description

La Madeleine French Bakery & Café in Houston is seeking a General Manager to lead daily café operations, coach a high-performing team, and deliver authentic guest experiences with warmth and hospitality.

You’ll drive results through strong financials, oversee standards, local marketing, and staff development while maintaining a safe, clean, and welcoming environment for guests and colleagues.