Cafe General Manager - Lead Operations & Growth

lamadeleine; Houston (TX); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

No late nights

Bonus opportunities

Health/dental/vision insurance

Employee discounts on food & catering

Growth opportunities

Supportive team environment

Job summary

La Madeleine French Bakery & Café in Houston is seeking a General Manager to lead daily café operations, coach a high-performing team, and deliver exceptional guest experiences. You’ll manage finances, drive local marketing, and ensure safety and cleanliness while upholding hospitality standards.

If you thrive in a fast-paced environment and value teamwork, this role offers growth opportunities within La Madeleine and the chance to influence the guest experience across our brand.

Qualifications

• 3+ years of restaurant general management experience (fast casual or full-service preferred).
• Proven ability to lead, motivate, and retain a high-performing team.
• Strong financial acumen with P&L management experience.
• Excellent communication, problem-solving, and organizational skills.
• ServSafe certification (or ability to obtain) required.

Responsibilities

• Run the Show - Oversee daily café operations, including opening and closing procedures.
• Champion Standards - Maintain high levels of cleanliness, organization, and safety.
• Inspect & Perfect - Conduct regular walkthroughs and audits for consistency and compliance.
• Drive Performance - Monitor metrics to boost revenue and profitability.
• Control the Numbers - Manage labor, food, and controllable costs to meet budget goals.
• Grow the Brand - Execute local marketing initiatives and build community relationships.
• Lead by Example - Inspire your team by modeling service excellence.
• Coach & Develop - Set clear expectations and create pathways for growth.
• Hire the Best - Recruit, interview, and onboard top talent.

Skills

Leadership

Team management

Communication

Problem-solving

Organizational skills

Guest service excellence

Tools

ServSafe certification

Job description

La Madeleine French Bakery & Café in Houston is seeking a General Manager to lead daily café operations, coach a high-performing team, and deliver exceptional guest experiences. You’ll manage finances, drive local marketing, and ensure safety and cleanliness while upholding hospitality standards.

If you thrive in a fast-paced environment and value teamwork, this role offers growth opportunities within La Madeleine and the chance to influence the guest experience across our brand.