Cafe Food Service Worker

Partner's Healthcare; Boston (MA); On-site; USD 25,000 - 34,000; Part time

Job summary

Mass General Brigham in Boston is seeking a Food Service Worker to safely assemble, distribute and serve meals for patients, visitors, and staff. This role supports hospital food service operations and emphasizes quality, cleanliness and adherence to food safety standards in a fast-paced environment.

The position does not provide direct patient care and requires at least a high school diploma and some food service experience. Onsite work with rotating shifts and competitive hourly pay is offered.

Qualifications

• High School Diploma or equivalent preferred (experience may substitute).
• Previous food service experience preferred.
• Ability to read and communicate in English (role dependent).
• Strong multitasking skills in a fast-paced environment.

Responsibilities

• Prepare, assemble, and serve food for patient tray line, cafeteria, and retail areas
• Set up, stock, and maintain food service stations for meal service
• Deliver and retrieve patient meal trays as needed
• Maintain cleanliness and sanitation of work areas and equipment
• Adhere to HACCP and department food safety standards
• Provide excellent customer service and resolve issues promptly
• Assist with food preparation for tray line and cafeteria operations
• Operate dish machines, trash compactors, and perform routine cleaning tasks
• Monitor supplies and report shortages or concerns to leadership
• Support department goals to improve operations and customer satisfaction
• Participate in meetings, trainings, and sanitation projects
• Assist with training and cross-training of team members

Skills

Multitasking

Customer service

Communication

Reading English

Education

High School Diploma or equivalent

Job description

Site: Brigham and Women's Faulkner Hospital, Inc.Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries.

Job Summary

The Food Service Worker performs a variety of functions related to the safe assembly, distribution and service of food for Hospital patients; visitors. The Food Service Worker supports hospital food service operations by safely preparing, assembling, and delivering meals to patients, visitors, and staff. This role ensures high-quality service, cleanliness, and adherence to food safety standards in a fast-paced environment. This position does not provide direct patient care.

Key Responsibilities

• Prepare, assemble, and serve food for patient tray line, cafeteria, and retail areas
• Set up, stock, and maintain food service stations for meal service
• Deliver and retrieve patient meal trays as needed
• Maintain cleanliness and sanitation of work areas and equipment
• Adhere to HACCP and department food safety standards
• Provide excellent customer service and resolve issues promptly
• Assist with food preparation for tray line and cafeteria operations
• Operate dish machines, trash compactors, and perform routine cleaning tasks
• Monitor supplies and report shortages or concerns to leadership
• Support department goals to improve operations and customer satisfaction
• Participate in meetings, trainings, and sanitation projects
• Assist with training and cross-training of team members

Additional Job Details (if applicable)

• High School Diploma or equivalent preferred (experience may substitute)
• Previous food service experience preferred
• Ability to read and communicate in English (role dependent)
• Strong multitasking skills in a fast-paced environment
• Ability to safely push carts and handle food service equipment
• Positive attitude and commitment to service excellence (I CARE standards)

Per Diem/Shifts Can Vary

Minimum Starting Payrate: $18.10

Remote Type: Onsite

Work Location: 1153 Centre Street

Scheduled Weekly Hours: 0

Employee Type: Per Diem

Work Shift: Rotating (United States of America)

Pay Range: $18.10 - $24.36/Hourly

Grade: SF1100

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement: 2810 Brigham and Women's Faulkner Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.