General Kitchen Worker

Mass General Brigham; Salem (VA); On-site; USD 23,000 - 29,000; Part time

Job summary

Mass General Brigham’s North Shore Medical Center, Inc. is seeking staff to perform a wide variety of food preparation and service duties and maintain health and cleanliness in the dining area.

The role emphasizes customer service, adherence to safety standards, and efficient meal delivery. Candidates should be able to follow written and verbal instructions and lift moderate loads as part of daily duties.

Qualifications

• High school completion preferred.
• Experience in food service preferred.
• Able to read and follow instructions.

Responsibilities

• Aid cooks in food preparation and plating.
• Prepare simple meals such as salads or desserts.
• Assist with daily prep tasks and kitchen duties.
• Greet customers, take orders, and deliver food.
• Provide excellent customer service and handle complaints.
• Assist with cleaning and sanitation of the dining area and kitchen.
• Adhere to food safety standards at all times.

Skills

Customer service

Food safety

Food preparation

Inventory control

Safety procedures

Education

Some high school or equivalent

Experience accepted in lieu of degree

Job description

Site: North Shore Medical Center, Inc.

Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.

Job Summary

Summary
Performs a wide variety of food preparation and service duties as well as health and cleanliness.

Does this position require Patient Care?
No

Essential Functions

• Aid cooks in preparing meals and plating food as requested by the chef or other supervising employee.
• Prepare simple meals such as salads or desserts.
• Help cooks with food preparation duties for the day by cutting, peeling, or slicing as needed.
• Greet and take customer orders, remember special requests, and deliver food in a timely manner.
• Demonstrate excellent customer service with a positive demeanor when dealing with restaurant patrons, fielding all complaints promptly, answering questions, and making meal suggestions when asked.
• Assist with cleaning the restaurant and dining area by picking up trash, clearing and washing plates and dishes, and wiping down tables as needed.
• Adhere to food safety standards at all times, making sure that all food is free or contaminants and pathogens that might make customers sick.
• Clean pots, pans, and any other dishes in the kitchen as needed, adhering to safety and sanitation standards at all times.

Qualifications

Education
Some High School Completed Preferred

Can this role accept experience in lieu of a degree?
Yes

Licenses and Credentials

Experience
experience directly related to the duties and responsibilities of role 0-1 year required

Knowledge, Skills and Abilities

• Knowledge of supplies, equipment, and/or services ordering and inventory control.
• Ability to follow routine verbal and written instructions.
• Ability to read and write.
• Ability to understand and follow safety procedures.
• Ability to safely use cleaning equipment and supplies.
• Ability to lift and manipulate heavy objects.
• Knowledge of food service lines set-up and temperature requirements.
• Skill in cooking and preparing a variety of foods.
• Knowledge of food preparation and presentation methods, techniques, and quality standards.

Physical Requirements

Standing Frequently (34-66%)

• Walking Frequently (34-66%)
• Sitting Occasionally (3-33%)
• Lifting Occasionally (3-33%) 35lbs+ (w/assisted device)
• Carrying Occasionally (3-33%) 35lbs+ (w/assisted device)
• Pushing Occasionally (3-33%)
• Pulling Occasionally (3-33%)
• Climbing Occasionally (3-33%)
• Balancing Frequently (34-66%)
• Stooping Occasionally (3-33%)
• Kneeling Occasionally (3-33%)
• Crouching Occasionally (3-33%)
• Crawling Occasionally (3-33%)
• Reaching Occasionally (3-33%)
• Gross Manipulation (Handling) Frequently (34-66%)
• Fine Manipulation (Fingering) Frequently (34-66%)
• Feeling Constantly (67-100%)
• Foot Use Rarely (Less than 2%)
• Vision - Far Constantly (67-100%)
• Vision - Near Constantly (67-100%)
• Talking Constantly (67-100%)
• Hearing Constantly (67-100%)

Remote Type

Onsite

Work Location

81 Highland Avenue

Scheduled Weekly Hours

20

Employee Type

Regular

Work Shift

Evening (United States of America)

Pay Range

$17.71 - $21.51/Hourly

Grade

1

At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth.

EEO Statement:

3200 North Shore Medical Center, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran’s Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.

Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.