Cafe Dept Manager — Lead & Elevate Customer Experience

Barnes & Noble Education, Inc.; Morgantown (WV); On-site; USD 36,000 - 48,000; Full time

Job summary

BARNES & NOBLE COLLEGE is seeking a resourceful Department Manager for the Cafe to lead the team, ensure quality food and drinks, and drive sales with outstanding customer service. You will work with store leadership to maintain cafe operations and customer experience on campus.

The role requires managing daily activities, training staff, inventory, and adherence to safety standards while delivering a welcoming campus environment.

Qualifications

• Two or more years in retail service management or graduate of Best Seller Program.
• Strong communication and customer service skills.
• Flexibility to work evenings, weekends, and holidays.

Responsibilities

• Lead and train cafe team to service customers and hit sales goals.
• Ensure freshness, quality, labeling, dating, and rotation of items.
• Maintain clean, safe cafe area and follow food handling standards.
• Assist with processing sales and training teammates

Skills

Retail management

Customer service

Communication

Education

High school diploma/GED

Job description

BARNES & NOBLE COLLEGE is seeking a resourceful Department Manager for the Cafe to lead the team, ensure quality food and drinks, and drive sales with outstanding customer service. You will work with store leadership to maintain cafe operations and customer experience on campus.

The role requires managing daily activities, training staff, inventory, and adherence to safety standards while delivering a welcoming campus environment.