Cafe Crew Leader & Hospitality Coach

Ontario Trillium Foundation; Nashville (TN); On-site; USD 17,000 - 22,000; Full time

Job summary

Tropical Smoothie Cafe in Nashville is seeking a Crew Leader to guide daily operations, supervise team members, and uphold our values of hospitality, energy, and integrity in a fast-paced cafe setting.

You will lead by example, ensure quality and safety, train staff across all stations, manage shifts and performance, and contribute to a fun, efficient environment that delivers unparalleled guest experiences.

Qualifications

• Experienced Tropical Smoothie Cafe Crew Member.
• Legally able to work within the State and Federal

Responsibilities

• Interact with crew members and customers, delivering enthusiastic hospitality.
• Lead cafe operations to uphold Tropical Smoothie Cafe standards.
• Train and coach staff to ensure brand consistency.
• Oversee counters, food prep, and cleanliness as part of daily tasks.
• Assist with scheduling, labor control, and inventory where needed.

Job description

Tropical Smoothie Cafe in Nashville is seeking a Crew Leader to guide daily operations, supervise team members, and uphold our values of hospitality, energy, and integrity in a fast-paced cafe setting.

You will lead by example, ensure quality and safety, train staff across all stations, manage shifts and performance, and contribute to a fun, efficient environment that delivers unparalleled guest experiences.