Café Attendant: Craft Memorable Guest Service

smcinternalcareers; Macungie (Lehigh County); On-site; USD 17,000 - 22,000; Full time

Job summary

Bear Creek is seeking a Café Attendant to contribute to a positive, memorable guest experience. You will work with the Mountain Eatery Cafe team and individually to take orders, relay information, and ensure the station is stocked for smooth service.

The role emphasizes guest service, clear communication, and attention to detail. Candidates should be available during weekends, holidays, and events and be prepared to uphold Bear Creek’s hospitality standards.

Qualifications

• Must be at least 18 years of age
• Guest service experience preferred
• Food and beverage experience preferred
• Availability during peak operating times, i.e.: weekends, holidays and special events

Responsibilities

• Take and relay food and beverage orders behind a food line
• Check on guest satisfaction
• Reports guest concerns to a supervisor and strives to correct any issues immediately.
• Provide food and beverage product knowledge
• Use proper serving techniques
• Cleans counters, equipment and general work areas.
• Replenishes foodstuffs and supplies in a cafeteria serving line, food bar or storeroom.
• Performs simple food preparation
• Reports needed supplies and equipment malfunctions for the purpose of notifying cafeteria manager of needed items and repair and/or replacement

Skills

Guest service

Communication

Detail oriented

Teamwork

Food & beverage knowledge

Job description

Bear Creek is seeking a Café Attendant to contribute to a positive, memorable guest experience. You will work with the Mountain Eatery Cafe team and individually to take orders, relay information, and ensure the station is stocked for smooth service.

The role emphasizes guest service, clear communication, and attention to detail. Candidates should be available during weekends, holidays, and events and be prepared to uphold Bear Creek’s hospitality standards.