Cafe Assistant Manager — Lead Teams, Grow to Supervisor

Pour Decisions LLC.; Fremont (CA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Competitive pay

Tips

Promotion path

Leadership training

Inclusive culture

Employee discounts

Paid training

Job summary

Pour Decisions Craft in the Bay Area is hiring an Assistant Manager to partner with the Supervisor and run shifts end-to-end, owning staffing, training, and the guest experience.

You’ll lead hiring, coaching, and performance feedback, manage labor and food costs, and ensure health and safety standards. This career-track role offers clear promotion paths and a vibrant, community-driven culture.

Qualifications

• 2+ years in a café, coffee shop, fast casual, or similar high-volume environment.
• 1+ year of supervisory or leadership experience (Shift Lead or equivalent).
• Ability to manage labor, food cost, or inventory numbers.
• Strong hiring, coaching, and conflict-resolution skills.
• Excellent communication skills; leads by example on the floor.
• Comfortable with POS systems, scheduling tools, and basic spreadsheets/reporting.
• Flexible schedule including weekends, evenings, and holidays.
• Ability to stand for extended periods and lift up to 25 lbs.
• Must have Food Handler Certificate.
• Must have Responsible Beverage Training Certificate.

Responsibilities

• Run the store as manager-on-duty: own the floor, the team, and the guest experience start to finish.
• Build weekly schedules and manage labor cost targets.
• Lead hiring: screen, interview, and make hiring recommendations.
• Own training end-to-end: onboarding new Pouristas, certifying skills, and driving ongoing development.
• Coach performance day-to-day, including delivering feedback and documenting issues up to and including write-ups.
• Own inventory management: ordering, receiving, vendor relations, stock levels, and waste reduction.
• Manage food and beverage cost targets; track waste and comps.
• Handle cash: safe counts, deposits, and cash-handling compliance.
• Resolve escalated customer issues with authority, including comps and recovery decisions within guidelines.
• Ensure full compliance with health, safety, and sanitation standards — own the health inspection readiness.
• Open and close the store with full keyholder accountability.
• Support community events, catering, and local marketing initiatives.
• Act as Supervisor whenever the Supervisor is absent.

Skills

Supervisory experience

Staff scheduling

Communication skills

Conflict resolution

POS systems

Scheduling tools

Spreadsheets

Flexibility

Food Handler Certificate

RBT Certificate

Job description

Pour Decisions Craft in the Bay Area is hiring an Assistant Manager to partner with the Supervisor and run shifts end-to-end, owning staffing, training, and the guest experience.

You’ll lead hiring, coaching, and performance feedback, manage labor and food costs, and ensure health and safety standards. This career-track role offers clear promotion paths and a vibrant, community-driven culture.