CADD Support Consultant

HonorVet Technologies; Atlanta (GA); Hybrid; USD 70,000 - 95,000; Full time

Job summary

HonorVet Technologies is seeking a CADD Support Consultant in Atlanta, GA for a 12-month hybrid role. This position provides day-to-day support for engineering design software, helps with installation and configuration, and contributes to training and deployment of CADD solutions.

Under general supervision, you will document processes, develop best practices, and collaborate with engineering and design teams to improve software utilization.

Qualifications

• 2+ years documenting and revising business processes related to CADD software implementations.
• 2+ years supporting the development, testing, and implementation of CADD software solutions.
• Hands-on experience with CADD software, including Bentley products listed.

Responsibilities

• Provide day-to-day user support for engineering design software and workspaces.
• Troubleshoot and resolve user issues submitted through a ticketing system.
• Install, configure, and maintain CADD software for end users.
• Assist internal and external users with workspace installation and configuration.
• Support the development, testing, implementation, and maintenance of CADD software solutions.
• Maintain engineering software standards, procedures, and documentation.
• Develop and document best practices, workflows, and user guides for design and plan preparation processes.
• Conduct research and analysis to determine optimal software usage and workflow improvements.
• Develop and deliver user training sessions and supporting training materials.
• Document and revise business processes to align with new or updated CADD software requirements.
• Evaluate emerging CADD technologies and provide recommendations for adoption and implementation.
• Collaborate with engineering, design, and technical teams to improve software utilization and efficiency.

Skills

Process documentation

Training development

User support

Tools

Bentley ORD

Bentley OBM

Bentley InRoads

Bentley MicroStation

MicroStation SS2

CAiCE

Job description

HonorVet Technologies is a Service Disable Veteran-Owned IT staffing firm, ISO 9001 and ISO 27001 certified, working with federal agencies, state governments, and Fortune 500 enterprise clients across the US. What makes us different isn't a tagline; it's the way we work. We don't forward resumes and hope for the best. We take the time to understand where a professional like you is headed and only reach out when we genuinely believe there's a fit worth exploring.

Title: CADD Support Consultant

Location: Atlanta, GA, 30308

Duration: 12 Months

Interview: Either Web Cam or In Person

Work Environment: Hybrid

Job Summary

Under general supervision, analyzes business needs and participates in the planning, design, implementation, and support of new or enhanced engineering systems. The CADD Support Consultant will provide technical support, software implementation assistance, process documentation, and training related to engineering design software and workspaces. This role supports users, develops best practices, and assists with the testing and deployment of CADD solutions.

Key Responsibilities

• Provide day-to-day user support for engineering design software and workspaces.
• Troubleshoot and resolve user issues submitted through a ticketing system.
• Install, configure, and maintain CADD software for end users.
• Assist internal and external users with workspace installation and configuration.
• Support the development, testing, implementation, and maintenance of CADD software solutions.
• Maintain engineering software standards, procedures, and documentation.
• Develop and document best practices, workflows, and user guides for design and plan preparation processes.
• Conduct research and analysis to determine optimal software usage and workflow improvements.
• Develop and deliver user training sessions and supporting training materials.
• Document and revise business processes to align with new or updated CADD software requirements.
• Evaluate emerging CADD technologies and provide recommendations for adoption and implementation.
• Collaborate with engineering, design, and technical teams to improve software utilization and efficiency.

Required Qualifications

• 2+ years of experience documenting and revising business processes related to CADD software implementations.
• 2+ years of experience supporting the development, testing, and implementation of CADD software solutions.
• 2+ years of hands-on experience with CADD software, including:
  • Bentley OpenRoads Designer (ORD)
  • Bentley OpenBridge Modeler (OBM)
  • Bentley InRoads
  • Bentley MicroStation
  • MicroStation SS2
  • CAiCE
• Experience providing technical support, software installation, and user assistance.
• Strong documentation, communication, and problem-solving skills.
• Ability to develop user guides, workflows, and training materials.

Preferred Qualifications

• Public sector or transportation industry experience.
• Transportation or civil engineering background.
• Experience conducting software training sessions.
• Knowledge of Visual Basic/VBA.
• Strong Python scripting and automation experience.
• Experience working with engineering design standards and workspace development.