CADD Support Consultant

Creative Solutions Services, LLC; Atlanta (GA); Hybrid; USD 34,000 - 83,000; Full time

Job summary

Creative Solutions Services, LLC in Atlanta, GA is seeking a CADD Support Consultant to assist in supporting and implementing CADD software and workspaces within the Department. The role focuses on Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some support for InRoads and MicroStation.

The candidate will provide day-to-day user support, software installation, and workspace deployment, while developing best practices and training sessions.

Qualifications

• 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
• 2-4 years combined experience with the above duties
• 2-4 years' experience Department personnel in the development, testing, and implementation of CADD software
• 2-4 years' experience working with CADD software (Bentley Open Roads Designer, OpenBridge, InRoads, MicroStation)

Responsibilities

• Provide day-to-day user support via ServiceNow tickets
• Troubleshooting user issues and software installation
• Assist with external user workspace installation
• Maintain the Department's Engineering Software standards and documentation
• Develop and conduct CADD software/workspace training sessions
• Investigate new CADD technology and recommend implementations
• Document/revise business processes to meet new CADD requirements
• Develop CADD software best practices

Skills

CADD

Documentation

Training development

Python scripting

Tools

Bentley OpenRoads Designer

Bentley OpenBridge Modeler

Bentley InRoads

MicroStation

CAiCE

Job description

Title: CADD Support Consultant

Location: Atlanta, GA (Hybrid)

Duration: 11 Months

Interview type: Either Web Cam or In Person

The Client Office if Design & Policy Support s seeking to hire a CADD Support Consultant to assist in the support and implementation of CADD software and workspaces within the Department and assist Department personnel in the development, testing, and implementation of CADD software; primarily Bentley OpenRoads Designer and Bentley OpenBridge Modeler with some need to support legacy workspaces for Bentley InRoads and Microstation SS2, CAiCE, and Bentley MicroStation.

Job Responsibilities

• Provide day-to-day user support:
• Troubleshooting user issues submitted via ServiceNow ticketing system
• Software installation as needed for users
• Assist with external user workspace installation
• Assist in maintaining the Department's Engineering Software standards and documentation: Determining best way to use the Bentley software to achieve design or plan preparation goals or the best way to use the client workspace to achieves these goals. The main development here would be the documentation of best practices (like how-to's or workflows).
• Develop/conduct CADD software/workspace user training sessions: Experience is preferred but not required. The candidate will be expected to help develop and put on training as needed.
• Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation:
• Document/revise existing and new business processes to meet new/revised CADD software requirements
• Develop CADD software best practices
• Investigate new and emerging CADD technology and make recommendations to Department personnel and management for implementation

Qualifications

• 2-4 years documenting/revising existing and new business processes to meet new/revised CADD software requirements
• combined experience with the above duties.
• 2-4 years' experience Department personnel in the development, testing, and implementation of CADD software.
• 2-4 years' experience working with CADD software (i.e.; Bentley Open Roads Designer and Bentley Open Bridge Bentley Inroads and MicroStation SS2, CAiCE, and Bentley MicroStation)
• Public sector and/or Transportation experience is strongly preferred.
• Transportation engineering background is a huge plus.
• Some knowledge of Visual Basic is preferred. Python is strongly preferred.

Required/Desired Skills

• Documenting/revising existing and new business processes to meet new/revised CADD software requirements
• Experience with supporting the development, testing, and implementation of CADD software.
• Experience working with CADD software (i.e.; Bentley OpenRoads Designer and Bentley OpenBridge Bentley InRoads and Microstation SS2, CAiC
• Some knowledge of Visual Basic is preferred. Python is strongly preferred.