CAC & ID Card Security Manager (Military)

Patriot Enterprises LLC; Hinesville (GA); On-site; USD 38,000 - 68,000; Full time

Job summary

Patriot Enterprises LLC is seeking a Site Security Manager/CAC Operator to issue IDs and CACs, verify eligibility, and coordinate scheduling for DoD personnel at our site in the United States. The role emphasizes exceptional customer service and strict adherence to eligibility protocols.

Responsibilities include managing the issuance process, updating DEERS/RAPIDS, and ensuring accurate, timely responses to inquiries. U.S.

Qualifications

• Support service/customer service experience.
• Military background/familiarity preferred.

Responsibilities

• Issue IDs, ID cards, CACs, and related documents with accuracy.
• Review eligibility documents and perform verification tasks.
• Coordinate appointments via phone/email and manage CAC issuance scheduling.
• Update DEERS/RAPIDS within one hour of approval and respond to inquiries within one business day.
• Reconcile and manage issuance for Active, National Guard, Reserve, retirees and eligible dependents.
• Follow DoD instructions and maintain security and privacy standards.

Skills

Customer service

Military background

Job description

Patriot Enterprises LLC is seeking a Site Security Manager/CAC Operator to issue IDs and CACs, verify eligibility, and coordinate scheduling for DoD personnel at our site in the United States. The role emphasizes exceptional customer service and strict adherence to eligibility protocols.

Responsibilities include managing the issuance process, updating DEERS/RAPIDS, and ensuring accurate, timely responses to inquiries. U.S.