ID Card & CAC Issuance Specialist — Customer‑Focused

Dobbs Defense Solutions; Washington; On-site; USD 40,000 - 47,694; Full time

Job summary

A defense solutions provider seeks ID Card Operators in Washington, responsible for issuing military identification cards and ensuring customer service excellence. Ideal candidates should have customer service experience, proficiency in Microsoft Office, and be capable of working at a fast pace. This full-time position offers an annual salary ranging from $40,000 to $47,694, requiring entry-level qualifications and a Public Trust clearance.

Qualifications

• At least one year of experience in a customer service environment.
• Ability to obtain a favorable criminal background check.
• Proven customer service skills.

Responsibilities

• Controls and issues identification tags and cards.
• Screens Soldiers and family members for visits.
• Maintains the Defense Enrollment Eligibility Reporting System.

Skills

Customer Service skills

Proficient in Microsoft Office

Proficient in English

Ability to work at an accelerated pace

Tools

Computers

Printers

Basic office equipment

Job description

A defense solutions provider seeks ID Card Operators in Washington, responsible for issuing military identification cards and ensuring customer service excellence. Ideal candidates should have customer service experience, proficiency in Microsoft Office, and be capable of working at a fast pace. This full-time position offers an annual salary ranging from $40,000 to $47,694, requiring entry-level qualifications and a Public Trust clearance.