CAC & ID Card Operator — RAPIDS & DEERS Expert

Dobbs Defense Solutions, LLC; Hawaii; On-site; USD 40,000 - 47,694; Full time

Job summary

Dobbs Defense Solutions, LLC is seeking ID Card Operators in Hawaii. The role involves issuing military identification cards, maintaining eligibility databases, and providing customer service. Candidates should have at least one year in a customer service role, be proficient in English, and complete RAPIDS certification within a week of hire. The expected salary range is $40,000 to $47,694 annually, depending on qualifications and experience. Experience with CAC or related government contracts is beneficial.

Qualifications

• At least one year of experience in a customer service environment, preferably in an Human Resources related position.
• Ability to work at an accelerated pace.
• Obtain a favorable criminal background check and security investigation.
• Type 25 words per minute.

Responsibilities

• Controls and issues identification tags and Geneva Convention Cards to military members.
• Maintains the Defense Enrollment Eligibility Reporting System (DEERS).
• Performs ID Card and CAC issuance related tasks including verification of eligibility.
• Performs routine maintenance on computers and printers.

Skills

Customer Service Skills

Proficient in English

Microsoft Office

Basic Office Equipment

Education

Experience in Customer Service

RAPIDS Certification

Tools

Microsoft Word

Microsoft Excel

Microsoft Access

Adobe Acrobat

Internet Explorer

Job description

Dobbs Defense Solutions, LLC is seeking ID Card Operators in Hawaii. The role involves issuing military identification cards, maintaining eligibility databases, and providing customer service. Candidates should have at least one year in a customer service role, be proficient in English, and complete RAPIDS certification within a week of hire. The expected salary range is $40,000 to $47,694 annually, depending on qualifications and experience. Experience with CAC or related government contracts is beneficial.