CAC & ID Card Specialist – Onsite Customer Focus

Dobbs Defense Solutions, LLC; Monterey (CA); On-site; USD 40,000 - 47,694; Full time

Job summary

Dobbs Defense Solutions, LLC is seeking an ID Card Operator in Monterey, California. The ideal candidate will control, verify, and issue military identification cards and Common Access Cards (CAC) for military personnel and their families. Essential skills include customer service and proficiency in Microsoft Office. Candidates should have at least one year of customer service experience, with the ability to pass a background check and obtain RAPIDS certification shortly after hiring. The annual salary range is $40,000.00 - $47,694.00 depending on qualifications.

Qualifications

• Customer service experience with the ability to work at an accelerated pace.
• Must pass criminal background check and security investigation.
• Completing RAPIDS certification within seven days of hire is mandatory.

Responsibilities

• Control and issue military identification cards and CAC.
• Screen individuals visiting and provide policy briefings.
• Maintain various registration systems and issue authorizations.

Skills

Customer service skills

Proficiency in English (written and oral)

Proficient in Microsoft Office applications

Typing speed of 25 words per minute

Familiarity with military

Education

One year experience in customer service, preferably in HR

Tools

Microsoft Office

Adobe Acrobat 6.0

Job description

Dobbs Defense Solutions, LLC is seeking an ID Card Operator in Monterey, California. The ideal candidate will control, verify, and issue military identification cards and Common Access Cards (CAC) for military personnel and their families. Essential skills include customer service and proficiency in Microsoft Office. Candidates should have at least one year of customer service experience, with the ability to pass a background check and obtain RAPIDS certification shortly after hiring. The annual salary range is $40,000.00 - $47,694.00 depending on qualifications.