Cabot Building Supervisor (Temporary)

NU USA Northeastern University; Boston (MA); On-site; USD 26,000 - 36,000; Part time

Benefits offered by this job

Medical, vision and dental benefits

Paid time off

Tuition assistance

Wellness & life benefits

Retirement benefits

Commuting & transportation

Job summary

Northeastern University is seeking a Building Supervisor to maintain a safe, secure, and welcoming environment for students, employees, and visitors.

You will oversee front-desk access, monitor building entry, conduct routine security checks, and supervise student front-desk staff, ensuring security procedures are followed at all times.

Qualifications

• High school diploma or equivalent required; security/facilities-related experience preferred.
• Experience in building operations, security, front-desk services, or related role preferred.
• Ability to follow building access, security, and emergency procedures.
• Strong observational skills to recognize unusual activity or safety concerns.
• Excellent communication and interpersonal skills with students, employees, visitors, and guests.
• Ability to supervise student employees and ensure front-desk responsibilities are carried out correctly.

Responsibilities

• Monitor and manage access to the building through the front desk.
• Verify identification or credentials before permitting access.
• Maintain awareness of individuals entering and exiting the building.
• Provide a professional first point of contact for students, employees, visitors, and guests.
• Maintain logs of access, incidents, and other required records.
• Respond to questions, concerns, and unauthorized access attempts.
• Follow procedures for after-hours access and restricted areas.
• Conduct routine walkthroughs to ensure doors and access points are secured.
• Check that exterior and interior doors are locked and functioning.
• Identify and report security concerns, damaged locks, doors, alarms, or lighting.
• Monitor for unusual activity and escalate safety concerns.
• Ensure front-desk and security operations are adequately staffed during shifts.
• Perform other related duties as assigned.

Skills

Observation skills

Customer service

Communication

Discretion and professionalism

Record keeping

Supervisory ability

Education

High school diploma or equivalent

Tools

Access control systems

Basic computer skills

Job description

About the Opportunity Job Summary:

The Building Supervisor is responsible for maintaining a safe, secure, and welcoming environment for students, employees, and visitors. This position oversees front-desk access control, monitors building entry and exit, conducts routine security checks, and supervises student employees assigned to front-desk duties. The Building Supervisor serves as a visible point of contact at the building's front desk and ensures that established building access and security procedures are consistently followed.

Essential Responsibilities:

• Monitor and manage access to the building through the front desk.


• Verify identification, authorization, or other credentials as required before permitting access.


• Maintain awareness of individuals entering and exiting the building.


• Provide a professional and helpful first point of contact for students, employees, visitors, and guests.


• Maintain accurate access, incident, and other required logs.


• Respond appropriately to questions, concerns, and unusual or unauthorized access attempts.


• Follow established procedures for after-hours access and restricted areas.


• Conduct routine walkthroughs of the building to ensure doors, entrances, and other designated access points are properly secured.


• Check that exterior and designated interior doors are locked and functioning properly.


• Identify and report security concerns, damaged locks, doors, alarms, lighting, or other facility issues.


• Monitor for unusual activity and promptly escape security or safety concerns to the appropriate emergency personnel.


• Ensure front-desk and security operations remain adequately staffed during assigned hours.


• Perform other related duties as assigned.

Qualifications:

• High school diploma or equivalent required; additional experience in security, facilities management, or a related field preferred.


• Previous experience in building operations, security, front-desk services, customer service, or a related role preferred.


• Ability to follow established building access, security, and emergency response procedures.


• Strong observational skills and the ability to recognize, assess, and report unusual activity or potential safety and security concerns.


• Excellent communication and interpersonal skills, with the ability to interact professionally and respectfully with students, employees, visitors, and guests.


• Ability to exercise sound judgment, maintain confidentiality, and handle sensitive situations with discretion and professionalism.


• Ability to maintain accurate records, logs, and incident reports.


• Ability to supervise, guide, and provide direction to student employees and ensure front-desk responsibilities are carried out appropriately.


• Basic computer skills and the ability to learn and use access control systems, communication tools, and other relevant technology.


• Ability to conduct routine building walkthroughs and check doors, entrances, and other designated access points.


• Ability to work assigned shifts, including evenings, weekends, or holidays, as required by operational needs.


• Commitment to maintaining a safe, secure, inclusive, and welcoming environment for all building occupants and visitors.

Work Schedule:

Expected work hours are between 8:00 p.m. and 12:30 a.m. Weekend shifts may vary based on building operational needs and staffing requirements. Flexibility to work evening and weekend hours is required.

Position Type

Temporary

Additional Information

Northeastern University considers factors such as candidate work experience, education and skills when extending an offer. Northeastern has a comprehensive benefits package for benefit eligible employees. This includes medical, vision, dental, paid time off, tuition assistance, wellness & life, retirement- as well as commuting & transportation. Visit https://hr.northeastern.edu/benefits/ for more information. All qualified applicants are encouraged to apply and will receive consideration for employment without regard to race, religion, color, national origin, age, sex, sexual orientation, disability status, or any other characteristic protected by applicable law. This job is for a current or anticipated job vacancy.

Pay Rate:

Founded in 1898, Northeastern is a global research university and the recognized leader in experiential lifelong learning. Our approach of integrating real-world experience with education, research, and innovation empowers our students, faculty, alumni, and partners to create worldwide impact. Our global university system provides our community and academic, government, and industry partners with unique opportunities to think locally and act globally. The system-includes 14 campuses across the U.S., U.K., and Canada, 300,000-plus alumni, and 3,000 partners worldwide-serves as a platform for scaling ideas, talent, and solutions. The university's residential campuses for undergraduate and graduate degrees are located in Boston, London, and Oakland, California. Our research and graduate campuses are in the Massachusetts communities of Burlington and Nahant; Arlington, Virginia; Charlotte, North Carolina; Miami; Portland, Maine; Seattle; Silicon Valley, California; Toronto; and Vancouver. Northeastern's personalized, experiential undergraduate and graduate programs lead to degrees through the doctorate in 10 colleges and schools across our campuses. Learning emphasizes the intersection of data, technology, and human literacies, uniquely preparing graduates for careers of the future and lives of fulfillment and accomplishment. Our research enterprise, with an R1 Carnegie classification, is solutions oriented and spans the world. Our faculty scholars and students work in teams that cross not just disciplines, but also sectors-aligned around solving todays highly interconnected global challenges and focused on transformative impact for humankind.