Cabling Cross Connect Specialist

dstaffing; Maryland; On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive salaries

Great Health/Dental/Vision Benefits

401K plans

Employee recognition programs

Job summary

dstaffing in Maryland is looking for skilled hardware technicians to join their information technology team. You will be responsible for maintaining existing networks, troubleshooting issues, and providing user support. Ideal candidates have at least 2 years of experience and an associate's degree in engineering technology.

The position comes with competitive salaries, health benefits, and opportunities for advancement in a supportive work environment.

Qualifications

• Two years of experience in similar programs and contracts required.
• Ability to lift up to 50 pounds.
• Must have high-level authorization for security checks.

Responsibilities

• Perform maintenance on existing networks and resolve routine problems.
• Monitor data or voice system networks for issues.
• Troubleshoot problems using standard procedures.

Skills

Installation and configuration of network devices

Ability to read technical manuals and schematics

Proficiency in Microsoft Office Applications

Effective time and priority management

Remote user support

Analytical and problem-solving skills

Communication skills

Education

Associate’s degree in engineering technology

Job description

We are on several winning teams...Come join us! Our work environment is limitless, you matter to us, your great work will be recognized, and there are many opportunities for advancement. Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have immediate openings for hardware technician(s). We are looking for the best and brightest hardware technicians with 2 or more years of experience to join our winning and innovative information technology team! Jobs are located in various parts of Maryland, such as Columbia, etc.

Performs maintenance, sustainment of existing networks, and identification/correction of issues. Resolve routine network problems; operate network analyzers, WAN test equipment, and network simulators. Monitors data or voice system networks for various messages, alarms, or issues. Activates scripts as alarms occur or issues surface. Confirms accuracy of messages, alarms or issues and/or determines severity of problem, issue or alarm. Initiates resolution as appropriate. Troubleshoots problems using scripts and standard, routine procedures; escalates as appropriate. Researches issues to determine if problem may be resolved using predefined procedures. Resolves basic issues; documents the results. Communicates occurrence of alarms or issues and resulting actions taken to resolve or elevate problem. Executes scheduled maintenance routines in accordance with standard procedures. Identifies issues or problems and resolves as appropriate; escalates when necessary. Activates/deactivates network lines according to established schedules. Performs first- and/or second-level problem determination (first level is help desk). Interfaces with users and/or network vendors. Can follow detailed work instructions.

Why Work for Us?

• No red tape!
• Competitive salaries
• Great Health/Dental/Vision Benefits
• Excellent 401K plans
• Limitless environment where you matter
• Recognition of outstanding work and other employee incentives
• Opportunities for advancement

Davis Unlimited Information Technologies, Inc. (DUIT) is a woman owned, minority owned small business information technology consulting company. We have opportunities for advancement and our salaries and benefits are competitive. We are an equal opportunity employer.

Security & Background Checks

All Applicants must have an active high-level authorization to view nondisclosed information that required an investigative screening exam and meet the minimum job requirements specified for the applying position. All information provided is subject to verification. A security background check is required, and if you have already completed a background check, that is a plus.

Required Skills & Experience

• Experience with installation and configuration of any levels of network devices.
• Demonstrated ability to read and understand technical manuals and schematics.
• Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access).
• Able to manage time and priorities effectively. Able to work efficiently with minimal supervision.
• Proficient in working with end-users remotely.
• Excellent analytical and problem solving skills.
• Outstanding communication skills to relate with team members and support workers.
• Must be able to drive a company vehicle. Must be available to work an 8 hour shift between the hours of 6am-and 6pm, as determined by management.
• Must be able to lift up to 50 pounds.
• The usual and customary methods of performing the job's functions require the following physical demands: significant lifting, carrying, pushing, and/or pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.

Qualifications

• Two (2) years of experience in programs and contracts of similar scope, type, and complexity are required.
• Associate’s degree in engineering technology from an accredited college is required.
• Two (2) years of additional network engineering experience may be substituted for an Associate's degree.