Mobility Field Support Specialist 1 (25)

dstaffing; Maryland; On-site; USD 40,000 - 55,000; Full time

Benefits offered by this job

Competitive salaries

Health/Dental/Vision Insurance Benefits

401K plans

Paid Company Holidays & PTO

Educational Reimbursement Programs

Recognition of outstanding work

Job summary

dstaffing is seeking a Mobility Field Support Specialist to join their dynamic IT team in Maryland. Candidates should have experience with hardware installations and troubleshooting, along with strong communication skills. This position offers competitive salaries, comprehensive health benefits, and opportunities for professional growth.

The role involves conducting site surveys, installing and configuring computer systems, and providing training to site personnel. Ideal candidates will possess at least a high school diploma and relevant certifications.

Qualifications

• Must have an active tier authorization to view nondisclosed information.
• Physical ability to lift up to 50 pounds.
• Valid driver's license and acceptable driving record required.

Responsibilities

• Conduct site surveys and assess user requirements.
• Analyze requirements and prepare specifications for hardware.
• Install and configure computer workstations and peripherals.
• Train site personnel on proper hardware use.
• Troubleshoot and repair computer workstations and teleconferencing equipment.

Skills

Installing and Troubleshooting Hardware

Windows and Software Installation

Active Directory Knowledge

Communication Skills

Analytical and Problem Solving Skills

Education

High School Diploma/GED or AA/BS in Technical Field

Tools

Microsoft Office Applications

Teleconferencing Equipment

Job description

One of Inc 5000's fastest growing companies with a limitless environment! Davis Unlimited Information Technologies, Inc (DUIT) wants you! We have exciting immediate openings, and are looking for the best hardware technician(s) with 0 or more years of experience to join our certified, award winning, and innovative IT team! Jobs are located in various parts of Maryland, such as Howard County, etc.

The Mobility Field Support Specialist must be highly skilled in installing, repairing and troubleshooting computer hardware and peripherals. Well-versed in installing windows, software, applications, antivirus and patches. Demonstrated ability to read and understand technical manuals and schematics. Expertise in Microsoft Office Applications (Word, Excel, PowerPoint and Access). Able to manage time and priorities effectively. Able to work efficiently with minimal supervision. Proficient in working with end-users remotely. Demonstrated expertise. Familiar with Active Directory security and policies. Excellent analytical and problem solving skills. Outstanding communication skills to relate with team members and support workers. Great professional growth opportunity!

Benefits

• No red tape!
• Competitive salaries
• Great Health/Dental/Vision/Other Insurance Benefits
• Excellent 401K plans
• 11 Paid Company Holidays & PTO Tiers
• Educational Reimbursement Programs
• Limitless environment where you matter
• Recognition of outstanding work and other employee incentives
• Opportunities for advancement

Founded in 2010, Davis Unlimited Information Technologies, Inc. (DUIT) is a woman-owned small business (WOSB), minority-owned small business information technology consulting company headquartered in Baltimore, Maryland. We have opportunities for advancement, and our salaries and benefits are competitive. We are an equal opportunity employer;

All Applicants must have the following: an active tier authorization to view nondisclosed information that required an investigative screening exam and meet the minimum job requirements specified for applying position. All information provided is subject to verification. You must have a valid driver’s license and an acceptable driving record. A security background check is required, and if you have already completed one, then that is a plus.

Job Duties

• Conduct sites surveys; assess and document current site configuration and user requirements.
• Analyze existing requirements and prepare specifications for hardware acquisitions.
• Develop hardware installation schedules.
• Prepare drawings documenting configuration changes at each site.
• Prepare site installation.
• Configure computers, communications devices and peripheral equipment.
• Train site personnel in proper use of hardware.
• Troubleshoot, repair, and test computer workstations, printers, peripherals, and teleconferencing equipment.
• Install and configure computer workstations, printers, peripherals, and teleconferencing equipment and associated cabling.
• Maintain government and/or vendor-manufactured fiber optic/Ethernet cables & telephone systems.
• Have the ability to lift up to 50 pounds and be able to drive a company vehicle. Physical demands: significant lifting, carrying, pushing, pulling; some stooping, kneeling, crouching, and/or crawling; periodic work in tight areas.
• Must be available to work an 8 hour shift between the hours of 6am and 6pm, as determined by management.

Qualifications

• Minimum education: High school/GED and zero (0) to two (2) years of experience. Will accept an AA or BS in a technical field as a substitute for years of experience.
• 8570 Certification.
• Preferred Security +.