Cabinet Sales - Showroom Coordinator

Bellmont Cabinet Co; Bellevue (WA); On-site; USD 28,000 - 32,000; Full time

Job summary

Stile & Rail showroom in Bellevue, WA is seeking a Showroom Coordinator to support Designers and Sales Representatives and to schedule Field Technicians.

This full-time role requires excellent communication, multitasking, and a customer-centric mindset. Work hours are 8:00am - 4:30pm, with responsibilities spanning coverage of showroom operations and coordination with sales staff and technicians.

Qualifications

• Associate or Undergraduate degree preferred.
• High School Diploma or Equivalent.

Responsibilities

• Answer and forward incoming calls to their destination in a courteous and professional manner.
• Track inventory and place orders to restock office supplies as needed and approved by management.
• Schedule service calls and on-site field measuring as requested by customer
• Track and log the completion of service orders
• Contact customers within 24 hours to coordinate scheduled visits
• Maintain communication between customer, salesperson, field tech, and management
• Other duties as assigned

Skills

Business operations basics

Positive attitude

Multi-line phone handling

Professionalism

Strong communication

Customer-centric mindset

Task focus

Strategic thinking

Education

Associate degree preferred

HS diploma or equivalent

Job description

Job Details: Job Location: Stile & Rail - Bellevue - Bellevue, WA, Position Type: Full Time, Salary Range: $20.00 - $23.00Hourly, Job Shift: 8:00am - 4:30pm, Job Category: Sales, Showroom Coordinator

Purpose

To support a productive flow of business through our Stile & Rail showroom in Bellevue, WA. The Showroom Coordinator will be responsible for providing administrative support to Designers and Sales Representatives, as well as maintaining the scheduling of all Field Technicians. The Showroom Coordinator position does not have any formal routine decision making authority; however, individuals within this role are encouraged to make recommendations on policies and procedures relating to their job. No formal supervisory responsibilities exist for this role.

Key Responsibilities

• Answer and forward incoming calls to their destination in a courteous and professional manner.
• Track inventory and place orders to restock office supplies as needed and approved by management.
• Schedule service calls and on-site field measuring as requested by customer
• Track and log the completion of service orders
• Contact customers within 24 hours to coordinate scheduled visits
• Maintain communication between customer, salesperson, field tech, and management
• Other duties as assigned

Qualifications: Attributes / Qualifications

• Basic understanding of business operations and how they impact your job duties
• Positive attitude and a desire to please the customer
• Ability to manage and direct multiple simultaneous phones calls to their correct destination
• Ability to remain professional in all situations
• Above average communication skills which allow you to work with a wide variety of clientele
• Proactive and customer centered mindset to resolve discrepancies as they arise
• Ability to stay on task in an independent work environment
• Utilize strategic thinking to improve upon daily tasks and problem solve as needed

Required Education/Experience

• Associate or Undergraduate degree preferred
• High School Diploma or Equivalent

Bellmont Cabinet Co. is an Equal Opportunity Employer