Cabana Supervisor

Kalahari Resorts & Conventions; Round Rock (AZ); On-site; USD 52,000 - 72,000; Full time

Benefits offered by this job

Career growth

401(k) matching

Health coverage

Employee events

Education assistance

Job summary

Kalahari Resorts & Conventions in Round Rock, TX seeks a Cabana Supervisor to oversee cabana services, ensure guest satisfaction, and manage cleanliness, revenue, and equipment maintenance. You’ll join a leadership team that Lead with Love, guiding and inspiring associates while delivering extraordinary guest experiences.

The role requires 3 years of resort/hospitality management experience and comfort with hot outdoor weather and evening/weekend shifts.

Qualifications

• State and Local laws may require a certificate of alcohol awareness/safety classes and food handling certifications.
• 3 years extensive experience in bar, restaurant, kitchen, hotel, resort management preferred.
• Ability to work in a fast-paced environment.
• Must be comfortable working in hot outdoor weather and around water.
• Evening and weekend work required.

Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all beverage outlets within the Resort.
• Ensure that all food and beverage products are consistently prepared and served according to the venue's recipes, portioning, and serving standards.
• Fill in where needed to ensure guest service standards and efficient operations are met daily.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs.
• Ensure a smooth day-to-day operation of all cabana products, VIP services, bungalows, daybeds, and beach loungers.
• Assist Beverage Manager to develop, coach, and train new staff and existing staff in all areas of professional development.

Skills

Leadership

Customer service

Team coaching

Work under pressure

Job description

Help Deliver the Kalahari Experience

At Kalahari Resorts & Conventions, we don't just create vacations—we craft unforgettable experiences. Home to America's Largest Indoor Waterparks, our African-inspired resorts offer world-class dining, luxurious spas, thrilling entertainment, and cutting-edge convention centers that redefine hospitality.

But we're more than a resort. As a family-owned company, our Promise is simple: Lead with Love. This means caring deeply for our guests, associates, and communities—treating people like family, giving back generously, and creating spaces where everyone feels valued.

Through our partnership with charity: water, we're also committed to bringing clean water to one million people in Africa.

Cabana Supervisor

Kalahari Resorts & Conventions is seeking a Cabana Supervisor. In this role, you will be responsible for overseeing the smooth operation of cabana services, ensuring guest satisfaction, and focusing on areas like guest service, cleanliness, revenue, and equipment maintenance.

As part of our leadership team, you'll embody our Promise to Lead with Love—guiding, supporting, and inspiring associates while delivering extraordinary guest experiences. You'll ensure that all guests feel welcome and are given responsive, friendly, and courteous service at all times.

Key Responsibilities

• Understand completely all policies, procedures, standards, specifications, guidelines and training programs for all beverage outlets within the Resort.
• Ensure that all food and beverage products are consistently prepared and served according to the venue's recipes, portioning, and serving standards.
• Fill in where needed to ensure guest service standards and efficient operations are met daily.
• Ensure that all equipment is kept clean and kept in excellent working condition through personal inspection and by following preventative maintenance programs.
• Ensure a smooth day-to-day operation of all cabana products, VIP services, bungalows, daybeds, and beach loungers.
• Assist Beverage Manager to develop, coach, and train new staff and existing staff in all areas of professional development.

What We're Looking For

• State and Local laws may require a certificate of alcohol awareness/safety classes and food handling certifications
• A leadership style rooted in collaboration, respect, and service to others.
• 3 years extensive experience in bar, restaurant, kitchen, hotel, resort management preferred.
• Ability to work in a fast-paced environment.
• Must be comfortable working in hot outdoor weather and around water.
• This position requires various work hours and days based on business needs. It regularly requires evening and weekend work.

A Sampling of Our Benefits

Our team enjoys a comprehensive benefits package, including:

• Career growth opportunities with promotion from within
• 401(k) matching, paid time off, and holiday compensation
• Health, dental, and vision coverage for full-time associates
• Employee appreciation events, discounts, and perks at all resorts
• Education assistance programs to help advance your career

Be Part of Something Extraordinary

At Kalahari, we believe the best leaders Lead with Love—because love builds trust, inspires growth, and creates experiences that last a lifetime. That's why we're proud to be recognized by Forbes as one of America's Best Midsize Employers, America's Best Employers for Women, and by USA TODAY as the #1 Best Indoor Water Park.

Here, careers thrive, innovation is encouraged, and every day brings new opportunities to create meaningful moments. Whether you're delivering guest service, crafting memorable meals, or leading a team, your work makes a real impact.

| Wisconsin Dells, WI | Sandusky, OH | Pocono Manor, PA | Round Rock, TX | Spotsylvania County, VA |

Kalahari Resorts & Conventions is an Equal Opportunity Employer.