C-Store Operations Leader | Growth & Guest Experience

Refuel Operating Company, LLC; Summerville (SC); On-site; USD 40,000 - 56,000; Full time

Job summary

Refuel Operating Company, LLC is seeking a C-Store Manager to lead daily store operations, including scheduling, training, and supervising the team. The role requires managing labor, inventory, and customer service to uphold our high standards in a fast-paced retail environment.

You will oversee food service, car wash logistics, and promotional activities while ensuring adherence to policies and safety protocols. Flexibility in evenings and weekends is essential.

Qualifications

• Have the physical ability to perform all duties of a store C-Store Team Member regularly.
• Understanding of c-store operations.
• Good leadership, communication, and team-building skills.
• C-Store and/or retail manager experience.
• Valid driver’s license.
• Must be able to lift 50 pounds at times.
• Must be able to travel up to 10%.

Responsibilities

• Responsible for the store including food service and car wash profits and all controllable expenses, including labor, inventory levels, and cash and inventory shortages.
• Recruit, train, coach, and develop positive individuals to become members of the team, ensuring excellent customer service.
• Schedule and manage labor hours to align with customer traffic patterns and SLM (Store Labor Model) targets.
• Implement and enforce established daily operating procedures through the Customer Ready Book to ensure the store is clean, adequately stocked, organized, and well-kept.
• Ensure all product orders are placed accurately and on schedule to maintain proper in-stock levels and meet customer demand.
• Monitor daily retail gasoline competitors, send price surveys, and complete daily paperwork promptly as established by management.
• Monitor cash over/short, inventory shrinkage, and drive-offs daily.
• Analyze sales reports and KPIs to identify trends.
• Implement Monthly promotions, ensure all advertising/signage is properly posted at the proper time.
• Enforce and report all safety and security issues, including incidents.
• Adhere to the Company’s established policies and procedures as outlined in the Employee Handbook.

Skills

Leadership

Communication

Team building

C-store ops

Job description

Refuel Operating Company, LLC is seeking a C-Store Manager to lead daily store operations, including scheduling, training, and supervising the team. The role requires managing labor, inventory, and customer service to uphold our high standards in a fast-paced retail environment.

You will oversee food service, car wash logistics, and promotional activities while ensuring adherence to policies and safety protocols. Flexibility in evenings and weekends is essential.