C-Store Manager

Refuel Operating Company, LLC; Austin (TX); On-site; USD 57,000 - 81,000; Full time

Job summary

Refuel Operating Company, LLC seeks a driven C-Store Manager to lead daily operations at our Austin store. The ideal candidate will have experience in leadership and retail management, focusing on customer satisfaction while also monitoring inventory and store profitability. Join us to redefine convenience store experiences through innovation and customer service excellence.

Qualifications

• Ability to train and supervise staff effectively.
• Capacity for managing store operations and ensuring customer satisfaction.

Responsibilities

• Oversee daily operations, including scheduling and training staff.
• Manage store profits and controllable expenses including inventory.
• Ensure customer complaints are resolved in a timely manner.

Skills

Leadership

Customer Service

Inventory Management

Problem Solving

Job description

3 weeks ago Be among the first 25 applicants

Job Overview:

C-Store Manager

The C- Store Manager is responsible for day-to-day store operations, including scheduling, training, and supervising employees and assistant manager(s).

The C-Store Manager is responsible for the store profits, and all controllable expenses including labor, inventory levels, and cash and inventory shortages.

• Assist in the recruiting of, recommend for hire, and train, positive individuals to become members of the team, ensuring excellent customer service.
• Motivate, encourage, and challenge store C-Store Team Members.
• Promote and resolve customer complaints, in a timely and professional manner.
• Implement and enforce established daily operating procedures to ensure store is clean, adequately stocked, organized, and well kept.
• Ensure all merchandise is stocked and displays are attractive, priced correctly, and displayed in a safe manner.
• Supervise and discipline all store employees according to company policy.
• Monitor daily retail gasoline competitors and sending the prices to the corporate office in a timely manner as established by management.
• Complete daily paperwork and computer entry in a timely manner as established by management.
• Monitor cash over/short, inventory shrinkage, and drive offs daily.
• Conduct Store meetings as needed with employees. (A minimum of one monthly)
• Have the physical ability to perform all duties of a store C-Store Team Member regularly.
• Understand all information in the daily reporting of store operations.
• Follow and enforce all Company Policies and Established Procedures in the store Operations
• Implement Monthly promotions, ensure all POS advertising/signage is properly posted at the proper time.
• Communicate any problems with merchandise pricing to the Price Book Administrator.
• Implement and enforce all merchandising and vendor policies and procedures.
• Enforce all Safety and Security Issues and report all unsafe conditions.
• Report and process all employee and/ or customer incidents or accidents following company procedure.
  
  

At Refuel, we want to change your view of what to expect from a convenience store. We are investing in technology and building innovative stores to be the brand you trust – for everything you need.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Sales and Business Development

• Industries

  Retail

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