C&M Technology & Process Improvement Analyst

Tacoma Public Utilities; Tacoma (WA); On-site; USD 91,000 - 129,000; Full time

Job summary

Tacoma Power, part of Tacoma Public Utilities, seeks a technically skilled analyst to bridge C&M operations and enterprise IT. You will optimize field operations, coordinate technology projects, and drive continuous improvement using core applications and data reporting.

Work focuses on leveraging technology to measure work execution and support the $83M capital program while managing the $63M biennial O&M budget with a strong emphasis on equity and service to the community.

Qualifications

• Bachelor's degree in public or business administration, information technology or directly related field.
• 2 years of analytical and/or functional analyst, user support or database maintenance work in area related to assignment.
• Relevant education and experience may substitute for one another on a year-for-year basis

Responsibilities

• Facilitate and coordinate C&M technology projects, from inception through deployment.
• Serve as the key liaison to the City's enterprise IT functions, translating business needs into technical requirements.
• Plan and coordinate testing processes and user resources to ensure successful technology implementation.
• Lead the effort for Line, Wire, and HFC technology process integration improvements.
• Provide technical expertise and consulting to C&M users and management on operational technology application usage and continuous improvement.
• Create, maintain, and provide regular reports to C&M leadership to help measure and improve execution.

Education

Bachelor's degree in public or business administration, information technology or directly related field

Job description

Tacoma Power, part of Tacoma Public Utilities, seeks a technically skilled analyst to bridge C&M operations and enterprise IT. You will optimize field operations, coordinate technology projects, and drive continuous improvement using core applications and data reporting.

Work focuses on leveraging technology to measure work execution and support the $83M capital program while managing the $63M biennial O&M budget with a strong emphasis on equity and service to the community.