C - General Manager | Mindenmines | GDF

Alternative Medicine; Mindenmines (MO); On-site; USD 60,000 - 90,000; Full time

Job summary

Alternative Medicine is seeking a General Manager to lead day-to-day operations of a high-volume retail location, delivering a consistent, service-focused customer experience.

You will oversee team development, financial performance, inventory, and store execution while partnering with regional leadership to adapt to evolving business needs. This role requires strong people leadership and sound business judgment to drive operational discipline.

Responsibilities

• Lead hiring, onboarding, training, coaching, and performance management for store employees
• Build a high-performing and accountable team culture centered on service, collaboration, and results
• Establish clear expectations and provide consistent coaching and feedback
• Maintain strong communication across the team regarding priorities, goals, and business updates
• Model professionalism, ownership, and a customer-focused leadership approach
• Own overall location performance, including sales, labor, expenses, and operational results
• Translate broader business goals into clear and actionable plans for the store team
• Monitor key performance indicators and identify opportunities to improve results
• Evaluate local market trends and customer needs to support business decisions
• Maintain strong controls around inventory accuracy, shrink, and loss prevention
• Oversee daily opening, closing, and general operating procedures
• Manage cash handling, reconciliation, deposits, and reporting with a high degree of accuracy
• Ensure the location remains clean, organized, well maintained, and customer ready
• Identify facility or operational needs and partner with appropriate teams to resolve issues
• Ensure established policies, procedures, and operating standards are consistently followed
• Oversee receiving, inventory tracking, reconciliation, and product movement
• Maintain appropriate inventory levels and ensure product accuracy and presentation
• Establish strong operational controls and hold team members accountable to established procedures
• Partner with internal teams to support inventory accuracy, risk management, and operational consistency

Job description

About the Role

The General Manager is responsible for leading the overall performance and day-to-day operations of a high-volume retail location. This role requires a strong people leader with sound business judgment, operational discipline, and the ability to create a consistent, service-focused customer experience.

The General Manager will oversee team development, financial performance, inventory, operational execution, and customer experience while partnering closely with regional and cross-functional leadership. Responsibilities may evolve as business needs change.

Key Responsibilities

Leadership & Team Development

• Lead hiring, onboarding, training, coaching, and performance management for store employees
• Build a high-performing and accountable team culture centered on service, collaboration, and results
• Establish clear expectations and provide consistent coaching and feedback
• Maintain strong communication across the team regarding priorities, goals, and business updates
• Model professionalism, ownership, and a customer-focused leadership approach

Business Performance

• Own overall location performance, including sales, labor, expenses, and operational results
• Translate broader business goals into clear and actionable plans for the store team
• Monitor key performance indicators and identify opportunities to improve results
• Evaluate local market trends and customer needs to support business decisions
• Maintain strong controls around inventory accuracy, shrink, and loss prevention

Store Operations

• Oversee daily opening, closing, and general operating procedures
• Manage cash handling, reconciliation, deposits, and reporting with a high degree of accuracy
• Ensure the location remains clean, organized, well maintained, and customer ready
• Identify facility or operational needs and partner with appropriate teams to resolve issues
• Ensure established policies, procedures, and operating standards are consistently followed

Inventory & Operational Controls

• Oversee receiving, inventory tracking, reconciliation, and product movement
• Maintain appropriate inventory levels and ensure product accuracy and presentation
• Establish strong operational controls and hold team members accountable to established procedures
• Partner with internal teams to support inventory accuracy, risk management, and operational consistency