General Manager

Quest Talent Solutions; Omaha (NE); On-site; USD 60,000 - 90,000; Full time

Job summary

Quest Talent Solutions in Omaha, Nebraska seeks a General Manager to oversee the total operation of the assigned store location. You will lead staffing, budgeting, and customer service, reporting to upper management and ensuring profitability.

The role emphasizes enforcing company policies, maintaining store standards, and coordinating training and performance reviews to drive results.

Responsibilities

• Hires, disciplines, and terminates staff with District Manager involvement.
• Maintains labor within budget and posts schedules in advance.
• Oversees expenses and profitability to meet budget goals (P&L reviews).
• Ensures all documentation is complete and submitted on time.
• Opens and closes shifts; completes required paperwork.
• Ensures customer needs are met per service standards.
• Supervises cash control and bank deposits.
• Maintains store cleanliness, organization, and equipment.
• Ensures accurate product ordering, stocking, and pricing.
• Implements and reinforces training programs for staff.
• Trains associates on food handling, procedures and product standards.
• Ensures proper storage, dating, and temperature control of foods.
• Ensures adequate staffing for all shifts.
• Completes performance and wage reviews in a timely manner.
• Maintains uniform and appearance standards; enforces policies.
• Reports key operational issues to upper management.
• Maintains required operational records and a safe workplace.
• Conducts regular team meetings and attends management trainings.

Job description

Summary: The General Manager is responsible for overseeing the total operation of the assigned store location.

Essential Job Duties/Functions:

• Hires, disciplines, and terminates personnel with the involvement of the District Manager and Corporate Human Resource Department.
• Maintains labor within budget and posts a two-week schedule at least one week in advance.
• Oversees expenses and profitability to meet budget goals, including reviewing monthly P&L statements.
• Ensures all documentation is complete, accurate, and turned in on time
• Opens and closes shifts, including completing required paperwork.
• Makes certain customer needs are met and implement the company’s policy on customer service.
• Supervises cash control and bank deposits.
• Ensures customer needs are met in accordance with company service standards.
• Projects a positive attitude.
• Resolves customer, personnel, and equipment issues.
• Maintains store cleanliness, organization, and equipment in accordance with company standards.
• Ensures accurate ordering, stocking, and pricing of all products.
• Implements and reinforces company training programs.
• Supervises and trains personnel; including training associates on food handling, procedures and product standards.
• Ensures proper storage, dating, and temperature control of all food products.
• Ensures adequate staffing for all shifts.
• Completes performance and wage reviews in a timely manner.
• Ensures personnel meet uniform and appearance standards.
• Implements and enforces all company policies and procedures.
• Reports key operational issues to upper management.
• Maintains required operational records.
• Maintains a safe and healthy workplace.
• Conducts regular team meetings.
• Attends management and training meetings, as required.
• Provides excellent customer service.
• Reports for work in a timely manner when scheduled.