Busser/Server Assistant - New South Kitchen

Omni Hotels; Atlanta (GA); Hybrid; USD 17,000 - 22,000; Full time

Job summary

Omni Hotels in Atlanta is seeking a friendly F&B Busser/Server Assistant to support servers and management, ensuring prompt and courteous service to all guests.

You will keep dining stations stocked, assist with bar back duties, maintain cleanliness, follow Omni Safe and Clean protocols, and participate in department trainings. Flexible shifts including weekends and holidays.

Qualifications

• Minimum 1 year food runner experience or DRA experience.
• Must be able to work a variety of shifts, including weekends and holidays.
• Must be able to communicate effectively.
• Must maintain a professional appearance and positive attitude.

Responsibilities

• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Supports new Omni Safe and Clean protocols for sanitation.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Inquire about additional service needs and inform server or manager.
• Set-up of assigned stations with specified items.
• Maintain a clean and organized work area.
• Consult with supervisor on any food delivery difficulty.
• Minimize breakage.
• Assist with Bar Back duties; remove dishware and stock bar stations.
• Maintain dining room items, ensuring fullness, cleanliness and presentation.
• Secure dining room items as directed by manager.
• Ensure products are within date and use FIFO storage.
• Attend department meetings and trainings.
• Perform any other duties as assigned by management.

Skills

Food runner exp

Effective communication

Interpersonal skills

Professional appearance

Job description

F&B Busser/Server Assistant

Overview

This position is responsible for assisting servers and management in any way possible to ensure prompt, and courteous service to all guests.

Responsibilities

• Must have complete knowledge of service times and menu.
• Must have complete knowledge of floor plan, table numbers, and seat numbers.
• Supports new Omni Safe and Clean protocols throughout the outlet to support Omni's Covid-19 related sanitation protocols.
• Deliver food to correct tables according to ticket, floor plan, and seat numbers.
• Always inquire if additional service is needed from guests upon delivery and inform server or manager.
• Responsible for set-up of assigned stations with specified items.
• Maintain a clean and organized work area.
• Must consult with supervisor on any food delivery difficulty.
• Must always minimize breakage.
• Assist with Bar Back duties as needed; removal of dishware, and stocking the bar stations to par.
• Maintenance and replenishment of dining room items. Ensure items are always full, clean and presentable.
• Securing all dining room items such as platters, butter dishes, bread knives as directed by manager or posted side work.
• Ensuring all products are within date and using the FIFO method of storage.
• Attend all department meetings and other required company trainings.
• Perform any other duties as assigned by management.

Qualifications

• Minimum 1-year food runner experience or DRA experience
• Must be able to work a variety of shifts, including weekends and holidays.
• Must be able to communicate effectively.
• Must consistently demonstrate excellent interpersonal skills, be teamwork-oriented, and exhibit a positive attitude.
• Maintain a professional business appearance, attitude, and performance.
• Must have and maintain current, ServSafe Food Handlers or equivalent training.

Physical Requirements

• Must be able to stand and walk for an extended period or for an entire shift.
• Must be able to move, lift, carry, push, pull, and place objects weighing up to 50 pounds without assistance.

Working Environment

• Interior of restaurant kitchen and designated bar area, with occasional travel around the property as needed.
• Exposure to a kitchen environment with high temperatures.
• Exterior of Hotel with exposure to weather conditions.
• Exposure to Food and Beverage hazardous cleaning chemicals.
• Exposure to food items and beverages.