Busser (Longhouse)

ilani, Inc.; Ridgefield, Northern (WA, KY); Hybrid; USD 2,066,000 - 2,617,000; Full time

Job summary

ilani, Inc. is seeking a Food Runner/Busser to support our restaurant team at the Cowlitz Reservation in Ridgefield, Washington. The role focuses on bussing, running food, and assisting wait staff and barback duties as directed by the expeditor.

You will coordinate communication between kitchen and servers to ensure a seamless guest experience. The position requires standing and moving quickly for long shifts, lifting up to 50 lbs, and abiding by health and safety measures on a casino floor.

Qualifications

• Ability to provide excellent guest service in a fast-paced restaurant environment.
• Must be able to move quickly and stand for extended periods.
• Ability to lift up to 50 lbs.
• Ability to work in a smoking environment on the casino floor.

Responsibilities

• Promotes superior guest service.
• Set up and maintain the expedition side of the line.
• Set up server stations and refill ice and beverages.
• Maintain stock of non-alcoholic beverages and paper goods.
• Assist servers and barbacks and coordinate with the kitchen for accurate orders.
• Communicate between kitchen and service staff to ensure quality.

Skills

Guest service

Mobility

Stamina

Team support

Education

High School Diploma / GED

Job description

JOIN OUR TEAM AND EXPERIENCE ENDLESS CAREER POSSIBILITIES.

Pledge for Success

We are dedicated in hiring outstanding individuals who share in our commitment and passion in serving our guests. Ambition, dedication, attention to detail, and a warm smile are all winning characteristics that lead to the spirit of who we are.

Position Summary

A Food Runner/Busser is the core support staff member of the restaurant and responsible for table maintenance as directed. Bussing, running food, assisting with wait staff and barback duties as directed. The expeditor coordinates communication between the kitchen and servers, ensuring a seamless and superior guest experience.

Primary Duties and Responsibilities

• Promotes superior guest service.
• Set up and maintain the expedition side of the line.
• Set up and maintain server station drink receptacles including filling ice.
• Maintain stock of all NA beverage and paper goods.
• Bring up requisitions from the cage and warehouse and put items away to ensure organization.
• Take direction from servers and bartenders to assist in table maintenance.
• Communicate between the kitchen and the service staff to ensure quality and accuracy of orders.
• Know restaurant seat table and seat numbers no matter the configuration of tables.
• Clear, reset, and arrange tables as required.
• Ensure all sanitation and food safety practices are being followed by the FOH including but not limited to refreshing sanitizer buckets and practicing proper cleaning methods.
• Possess intimate knowledge off all food offerings to ensure consistency in product.
• Run food following proper service methods.
• Prepare left-over food for takeout as needed.
• Complete side duties as required including, but not limited to, polishing silverware, restaurant set up, and filling of condiments.
• Maintains confidentiality of sensitive information.
• Performs other duties as assigned.

Qualifications

• High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).
• Valid Food Handler’s card (onsite certification provided).
• Must be able to stand and move quickly for an 8-10-hour shift.
• Must be able to lift 50 lbs.
• Must be willing to work in a smoking environment when on the casino floor.
• Must be willing to adhere to company health and safety measures (wear a face mask, social distance, or other PPE).

Work Shift

Any (United States of America)

Knock, knock. Hear that sound? That's opportunity!

Location

Located on the Cowlitz Reservation in Ridgefield, Washington, ilani, is the Pacific Northwest’s premier gaming, dining, entertainment and meeting destination. With nearly 400,000 total square feet, ilani includes more than 100,000 square feet of gaming space with nearly 3,000 slots and 75 gaming tables; 22 different restaurants, bars and retail outlets; and a 2,500-seat meeting and entertainment venue hosting nationally recognized performances.