Busser

Spire Hospitality LLC; New York (NY); Hybrid; USD 12,000 - 17,000; Full time

Job summary

Spire Hospitality LLC is seeking a friendly Bus Person to support dining service in our New York area hotels. You will greet and seat guests, clear and reset tables, and assist Food Servers with running food across shifts.

The role emphasizes teamwork, reliable attendance, and basic English comprehension to understand guest needs. CPR/First Aid is preferred, but not required, and prior hospitality experience is a plus.

Qualifications

• Ability to understand verbal English and read safety notices.
• No prior experience required; hospitality experience is a plus.
• CPR certification and/or First Aid training preferred.

Responsibilities

• Clear dirty tables quickly and reset service-ware.
• Maintain station cleanliness and stock with needed items.
• Serve beverages, breads, and butter to guests and replenish.
• Transport dirty tableware to dishwashing for cleaning.
• Perform general cleaning tasks per health standards.
• Fold napkins for all meal periods.
• Assist with special guest requests to ensure guest satisfaction.

Skills

English comprehension

Guest interaction

Teamwork

Job description

SPIRE Hospitality is a management company specializing in creating memorable guest experiences and delivering best-in-class service at our hotels and resorts across the country. We ensure you have the support, tools and opportunities you need to get the job done, grow as an individual, and excel in your hospitality career.

We offer a comprehensive full-time benefits package consisting of EARLY PAY OR EARNED WAGE ACCESS get paid before payday, medical, dental, vision, pet discount program, identity theft protection, pre-paid legal support, flexible spending accounts, matched 401K, life, critical accident or illness, short- & long-term disability, paid time off, wellness programs, wonderful hotel discounts and much more!

Embrace the opportunity to provide exceptional service as a Bus Person! In this role you will assist the flow of dining service by keeping tables clear and set for the next round of seating. You will also greet and seat guests, complete side work in support of the service, and assist the Food Servers with running food.

Responsibilities and Duties

• Quickly clear dirty table settings and prepare table for resetting. Promptly and consistently reset all service-ware as prescribed.
• Maintain stock and cleanliness of stations for all meal periods with necessary equipment including silverware, linen and condiments.
• Serve guests with beverages, breads and butter to begin their dining experience and replenish as necessary.
• Transport all dirty tableware from dining room to dishwashing for proper cleaning.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by supervisor to adhere to health standards.
• Folding napkins for all meal periods throughout the day to maintain an adequate supply.
• Perform other duties as requested, such as cleaning unexpected spills, or special guest requests, to ensure total guest satisfaction.

Specific Job Knowledge and Skills

• Ability to understand verbal English to comprehend basic guest requests. Ability to understand written English to read any caution or safety notices.
• Agility to grasp, lift and/or carry, or otherwise, transport up to 50 lbs. through a crowded room.
• Ability to move or push goods on a hand cart/truck weighing a maximum of 200 lbs.

Other Expectations

• Due to the cyclical nature of the hospitality industry, associates may be required to work varying schedules to reflect the business needs of the hotel. This includes nights, weekends and/or holidays.
• All employees must maintain a neat, clean and well-groomed appearance (specific standards available).
• Employee is always required to take on the responsibility and wear appropriate Personal Protective Equipment (PPE) as determined by position and duties.
• Complies with health and safety rules, regulations and procedures to maintain a safe environment.

Qualifications

• CPR Certification and/or First Aid training preferred.
• No prior experience required. Prior hospitality experience preferred.
• Additional language ability preferred.

Wage: Hourly $10.70 + Tips

Spire Hospitality, LLC is an Equal Opportunity Employer, including disability and veterans.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)