Busser

KaTom Restaurant Supply, Inc; Gatlinburg (TN); On-site; USD 18,000 - 22,000; Full time

Job summary

Cornerstone Hospitality Partners of TNs is seeking a Busser to support dining room operations and guest experience in a fast-paced setting in Gatlinburg, TN. You will greet guests, clear and reset tables, restock service areas, and assist servers to ensure smooth service and high cleanliness standards.

Ideal candidates have restaurant or customer service experience, the ability to work quickly under pressure, and a strong work ethic with attention to detail.

Qualifications

• Previous experience in a restaurant or customer service setting is a plus.
• Ability to lift, reach, bend and move with urgency.
• Ability to work quickly and efficiently in a fast-paced environment.
• Strong teamwork and communication skills.
• Physical stamina to stand, walk, and lift for long periods.
• Attention to detail and commitment to maintaining cleanliness.

Responsibilities

• Greet guests warmly as they arrive, offering a friendly and professional introduction to the restaurant.
• Clear tables of dishes, glasses, and silverware after guests have finished their meals.
• Restock tables promptly with clean linens, silverware, and glassware.
• Assist servers by delivering food, drinks, and condiments to tables as needed.
• Maintain cleanliness and organization in the dining room, including sweeping and wiping surfaces.
• Replenish water glasses and assist guests with any additional needs during their dining experience.
• Restock clean dishes, silverware, and glasses for service readiness.
• Notify manager of guest complaints and assist with seating and table utilization.

Skills

Restaurant experience

Lifting ability

Fast-paced work

Teamwork

Stamina

Attention to detail

Positive attitude

Adapt under pressure

Job description

Cornerstone Hospitality Partners of TNs’ mission is to enrich thelives of our guests and our team members. We do this through serving thehighest level of food quality, bar drink quality, and legendary guest servicein a clean and comfortable environment with an energetic ambiance. We believein treating our team members and guests like family and know that our successdepends upon creating and retaining a team capable of delivering an exceptionaldining experience to every guest, every time and creating memories our guests willnever forget.

ABusser plays a vital role in supporting the dining room and ensuring a clean,organized, and welcoming environment for guests. The primary responsibilitiesinclude clearing and resetting tables, assisting servers, and maintainingcleanliness throughout the restaurant. A strong work ethic, attention todetail, and the ability to work quickly in a fast-paced environment are key tosuccess in this role.

Duties & Responsibilities:

• Greet guests warmly as they arrive, offering a friendly and professional introduction to the restaurant.
• Cleartables of dishes, glasses, and silverware after guests have finished theirmeals.
• Resettables promptly with clean linens, silverware, and glassware in preparation fornew guests.
• Assistservers by delivering food, drinks, and condiments to tables as needed.
• Throughoutyour shift keep the server stations fully stocked. Restock beverage glasses, chips, salsa, ice,napkins, napkins, to go cups, straws etc.
• Maintaincleanliness and organization in the dining room, including sweeping, mopping,and wiping down surfaces.
• Refillwater glasses and assist guests with any additional needs during their diningexperience.
• Restockclean dishes, silverware, and glasses from the dishwashing area to ensureavailability for service.
• Oncethe guests leave their table, clear the table and clean it with a clean toweland the proper sanitizer in the appropriately labeled sanitizer container.
• Thetable should be cleaned and reset within 2 minutes of the guests leaving thetable.
• Takesoiled tableware to the dish room and unload, sort and stack silverware,dishes, and glassware in their designated areas
• Betweenseating guests promptly clean tabletops, chairs and booths. Clean the flooraround and under the table. Reset and arrange tabletop.
• Inspectassigned restroom at least every 60 minutes and clean as needed. Fill out yourrestroom checklist and report and broken equipment to Management immediately.If needed refill your toilet paper and hand soap dispensers. Also, replacetrash can liner if needed.
• Respondappropriately to guest requests. Communicate guest requests to their server orManager as needed.
• Communicatewith server and hostess to assure efficient seating, table utilization andcustomer service.
• Assistserver as needed with food delivery, especially with large parties and duringpeak periods.
• Beavailable to fill in as needed to ensure the smooth and efficient operation ofthe restaurant as directed by the restaurant manager or immediate supervisor.
• Notifyyour Manager on duty immediately of any guests' complaints.
• Emptytrash bins and take out garbage as needed.
• Workwith the front-of-house team to ensure a smooth and efficient dining experiencefor guests.

Qualifications

• Previousexperience in a restaurant or customer service setting is a plus
• Beable to lift, reach, bend and move with urgency.
• Abilityto work quickly and efficiently in a fast-paced environment.
• Strongteamwork and communication skills.
• Physicalstamina to stand, walk, and lift for long periods of time.
• Attentionto detail and commitment to maintaining cleanliness.
• Positiveattitude and a willingness to assist guests and staff.
• Abilityto take direction and work well under pressure.