Busser/Bar Back

Another Broken Egg Cafe; Winston-Salem (NC); On-site; USD 24,000 - 32,000; Full time

Job summary

Another Broken Egg Cafe in Winston-Salem, NC is seeking a Busser to enhance guests' dining experience by keeping a clean, organized dining area and supporting the service team. The role emphasizes teamwork, strong organization, and situational awareness; responsibilities include clearing and resetting tables, assisting with setup, service, and cleanup, and following health and safety procedures.

Candidates should be able to lift up to 50 pounds, work in a fast-paced environment, and communicate

Qualifications

• Experience clearing and resetting tables quickly and efficiently.
• Ability to handle a section of tables and transport dirty dishes safely.
• Strong teamwork and communication to support the service team.
• Good health and safety awareness including cleaning and sanitation procedures.

Responsibilities

• Assist in delivering a superior dining experience by clearing and resetting tables promptly.
• Greet guests warmly and support service staff as needed.
• Handle guest requests and resolve issues with tact and courtesy.
• Assist with setup, service, and cleanup of food and beverages.
• Follow health, safety and allergy protocol in all duties.
• Maintain clean, organized work areas and follow Employee Handbook guidelines.
• Collaborate with team to ensure smooth, efficient operations.

Job description

The Busser is a key player in enhancing our guests’ dining experience, responsible for maintaining a clean and well-organized dining area. This role supports the service team by ensuring that tables are cleared, cleaned, and reset quickly and efficiently. The ideal candidate will have strong teamwork skills, be well-organized, and possess excellent situational awareness.

Responsibilities:

• Assist in delivering a superior dining experience by exceeding guest expectations and anticipating their needs.
• Provide a friendly greeting to guests with a warm, sincere smile.
• Handle guest challenges with tact and patience, ensuring issues are resolved to the guest’s satisfaction.
• Support the service team by assisting with the setup, service, and cleanup of food and beverages.
• Adhere to all service protocols, including managing special dietary needs and allergy precautions.
• Maintain strict compliance with health and safety regulations, following all cleaning and sanitation procedures.
• Complete all tasks according to the guidelines and standards set out in the Employee Handbook.
• Work cooperatively with all team members to foster a collaborative work environment.
• Take on additional responsibilities as needed to support the team and ensure efficient operations.

Qualifications:

• Experience in efficiently clearing and resetting tables, and transporting dirty dishes to the designated areas.
• Available to effectively manage a section of tables.
• Ability to safely maneuver furniture such as chairs, tables, highchairs, and booster seats.
• Proficient in using all necessary cleaning tools and equipment.
• Excellent communication skills for following verbal and written instructions.
• Capable of multitasking effectively in a fast-paced and busy environment.
• Able to work in tight, noisy, and varying temperature conditions.
• Physically able to lift up to 50 pounds and to stand and walk during the entire shift, navigating through potential hazards.