Business Unit Manager

Circle Logistics; Fort Wayne (IN); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Relocation assistance

Job summary

Circle Logistics is seeking a POD Manager to lead a team of 5–7 Account Managers, owning strategy for large client accounts and driving revenue growth. You will manage RFQs, pricing, and customized logistics solutions, while partnering with Sales to transition new business into long-term partnerships and ensuring customer success.

You’ll serve as the primary escalation point for customer communication, track KPIs, and collaborate with leadership on growth initiatives.

Qualifications

• High school diploma or GED required; associate or bachelor’s preferred.
• 1–3 years in freight brokerage or logistics environment.
• Leadership experience or readiness for people management.
• Ability to operate in a fast-paced, high-accountability setting.
• Experience with TMS and CRM platforms.

Responsibilities

• Lead, coach, and develop a team of 5–7 Account Managers.
• Own strategy and execution for large, complex accounts.
• Manage RFQs, pricing strategy, and tailored logistics solutions.
• Partner with Sales to transition new business into long-term accounts.
• Serve as primary escalation point for customer communication and issues.
• Track KPIs and drive revenue growth and customer success.

Skills

Leadership

Communication

Time management

CRM proficiency

Education

High school diploma

Associate's or Bachelor's degree in Logistics, Business, or related field

Tools

TMS

CRM

Google Workspace

Microsoft Office

Job description

Circle Logistics is a third-party logistics (3PL) firm focused on delivering three core promises to our customers:

• No Fail Service
• Personalized Communication
• Innovative Solutions

We leverage technology, industry experience, and employee ingenuity to provideindustry-leading transportation solutionsthat keep America moving.

Job Description

Are you a logistics leader who thrives on building teams, solving complex problems, and growing high-value customer relationships? As a POD Manager at Circle Logistics, you will step into a strategic leadership role where you own outcomes, drive revenue growth, and directly impact customer success.

You will lead a team of Account Managers, oversee key client relationships, and scale a book of business that fuels long-term partnerships and operational excellence.

What You’ll Do

Lead, coach, and develop a team of 5–7 Account Managers to drive performance and growth

Own strategy and execution for large, complex customer accounts

Manage RFQs, pricing strategy, and tailored logistics solutions

Partner with Sales to transition new business into long-term, scalable accounts

Serve as the primary escalation point for customer communication and issue resolution

Build and execute strategies to increase revenue, retention, and customer satisfaction

Conduct regular strategy calls with customers and internal leadership

Track, manage, and exceed KPIs, benchmarks, and financial targets

Drive continuous improvement across processes, performance, and service delivery

Collaborate with executive leadership on company-wide growth initiatives

What We’re Looking For

1–3 years of experience in a freight brokerage or logistics environment

Leadership experience or readiness to step into a people management role

Strong ability to operate in a fast-paced, high-accountability environment

Experience with or ability to quickly learn TMS and CRM platforms

Proficiency in Google Workspace and Microsoft Office (including reporting, pivot tables, and VLOOKUPs)

Excellent communication, organization, and problem-solving skills

Positive, professional mindset with a strong work ethic

Why Join Circle Logistics?

Leadership ownership with autonomy to run and grow your pod

Direct impact on revenue, strategy, and customer success

Clear path for career advancement in a high-growth organization

Relocation assistance to support your move to Fort Wayne, IN

Collaborative, competitive, and growth-driven culture

If you’re ready to lead from the front, build a high-performing team, and grow something meaningful within a top 40 freight brokerage — apply today or message us to learn more.

Qualifications

High School diploma or GED required

Associate’s or Bachelor’s degree in Logistics, Business, or related field preferred

1–3 years of experience in a freight brokerage or logistics environment

Leadership experience or readiness to step into a people management role

Strong ability to operate in a fast-paced, high-accountability environment

Experience with or ability to quickly learn TMS and CRM platforms

Additional Information

All your information will be kept confidential according to EEO guidelines.