Business Unit Coordinator — Customer Operations Lead

Jabil; Saint Petersburg (FL); On-site; USD 70,000 - 90,000; Full time

Job summary

Jabil in Seminole, FL seeks a Business Unit Coordinator to support SolarEdge partnership and serve as a key link between the customer and cross-functional teams on daily workcell operations. You will drive customer satisfaction by coordinating with manufacturing, supply chain, planning, engineering, and quality, tracking KPIs, and escalating risks before they affect commitments.

Ideal candidates are organized, customer-focused, and thrive in a fast-paced environment; bachelor's degree preferred

Qualifications

• Bachelor's degree preferred.
• 6+ years of experience in manufacturing, operations, supply chain, customer support, finance, or a related field.
• Strong communication and relationship-building skills.
• Experience working in a fast-paced manufacturing or logistics environment.
• Knowledge of production planning, manufacturing operations, or supply chain processes.
• Strong analytical skills with the ability to interpret data and communicate actionable insights.

Responsibilities

• Serve as a day-to-day customer contact, ensuring requests, updates, and concerns are addressed quickly and effectively.
• Support the Business Unit team in managing customer relationships and driving customer satisfaction.
• Coordinate with manufacturing, supply chain, planning, engineering, and quality teams to align priorities and support production goals.
• Monitor performance metrics including delivery, quality, materials, and operational performance.
• Prepare reports, track KPIs, and communicate trends, risks, and action plans.
• Help identify and escalate production, material, or schedule risks before they impact customer commitments.
• Support issue resolution efforts and coordinate follow-up actions across teams.
• Maintain accurate customer documentation, records, and communications.

Skills

Communication

Relationship-building

Analytical skills

Organizational skills

Problem-solving

Education

Bachelor's degree

Job description

Jabil in Seminole, FL seeks a Business Unit Coordinator to support SolarEdge partnership and serve as a key link between the customer and cross-functional teams on daily workcell operations. You will drive customer satisfaction by coordinating with manufacturing, supply chain, planning, engineering, and quality, tracking KPIs, and escalating risks before they affect commitments.

Ideal candidates are organized, customer-focused, and thrive in a fast-paced environment; bachelor's degree preferred