Business Transformation Manager

DeepHealth; United States; Remote; USD 80,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Business Transformation Manager, where you will play a pivotal role in driving change and enhancing business value. In this dynamic position, you will leverage your extensive advisory and project management expertise to lead transformation initiatives across various functions. Collaborating with global teams, you will optimize processes, develop strategic communication plans, and ensure successful adoption of innovative solutions. This role offers a unique opportunity to influence the future of healthcare innovation while working in a collaborative, remote environment. If you thrive in challenging situations and are passionate about making an impact, this is the perfect opportunity for you.

Qualifications

• 8-10 years in advisory/project management for technology initiatives.
• Strong change management experience with stakeholder engagement.
• Expertise in CRM and CPQ tools, preferably Salesforce.

Responsibilities

• Lead enterprise-wide transformation projects impacting operations.
• Develop change management strategies and communication plans.
• Co-facilitate working sessions and drive integration efforts.

Skills

Advisory

Process Management

Project Management

Change Management

Problem-Solving

Collaboration

Negotiation

Analytic Skills

Stakeholder Engagement

Education

Bachelor’s Degree

MBA

Lean Six Sigma Certification

Project Management Certification

Tools

Salesforce

CRM Tools

CPQ Tools

Excel

Dashboard Reporting Tools

Job description

DeepHealth is seeking a dynamic and hands-on Business Transformation Manager to drive meaningful change and accelerate value realization across the organization. This is a unique opportunity to leverage your advisory, process management, project management, and change management expertise in an impactful role that will shape the future of our operations.

Our Global Business Transformation team is growing, and you’ll be the final piece in our powerhouse team of three. Every week, you'll make a significant impact by leading initiatives that enhance business value through thoughtful, creative, and collaborative efforts.

As a Business Transformation Manager, you will be at the forefront of organizing, managing, and transforming foundational business operations. Your work will focus on establishing essential operating rhythms and processes while collaborating across critical functions, including Commercialization (Sales, Product, etc.), IT, Information Security, Finance, People & Communications, etc.

Reporting to the Head of Business Excellence, you will work closely with stakeholders across the organization to:

• Support enterprise-wide transformation projects that impact back-office operations and drive value through people, process, and technology investments.

• Co-Facilitate working sessions to brainstorm, align priorities, and mobilize cross-functional teams.

• Develop and execute change management strategies, including toolkits, training, and communication plans to drive adoption and engagement.

• Building strategic communication plans that drive excitement and adoption of initiatives.

• Drive integration efforts, helping teams transition from a start-up to a scale-up mindset within a large organization, including refining foundational processes.

• Optimize process workflows, focusing on CRM, CPQ, and operational improvements (preferably Salesforce and integrated tools).

• Leverage your analytic skills to build compelling business cases and investment proposals.

• Lead workshops and training sessions to improve collaboration, gain buy-in, and foster alignment.

• Collaborate to develop enterprise and team -level presentations (slideware) to communicate transformation progress and goals.

• Work effectively in a remote environment, ensuring strong collaboration across DeepHealth global teams in the USA (all time zones), EU and India. Note that the Transformation Team sits remotely in Los Angeles (USA) and Amsterdam.

• Travel to key locations in the USA, such as Boston, South Carolina, and Arizona to provide on-site support for transformation initiatives.

Who are you?

• You thrive in the midst of chaos and create swift incremental shifts toward sanity.

• You are comfortable in ambiguous situations and are able to create compelling approaches to solve complicated challenges.

• Your energy is generated from a mix of intense collaboration and heads-down analysis.

• You are an excellent peacekeeper, but persistent in pushing for the ‘best-it-can-be-right-now’ while solving for the future.

What We're Looking For

Skills & Competencies:

• 8-10 years of experience in advisory/project/program/change management at the enterprise level for technology and process initiatives.

• 5+ years of experience developing program initiatives with strong business case proposals and supporting budgets.

• Strong change management experience, including stakeholder engagement, impact assessments, communication planning, and resistance management.

• Experience acting as a subject matter expert (SME) in at least two major enterprise application deployments (CRM, ERP, HRIS), with a strong understanding of Lead Generation, Lead-to-Quote, Quote-to-Cash, and Delivery & Service processes.

• Excellent problem-solving skills, with experience in root cause analysis, correlation assessments, and impact evaluation.

• Strong collaboration and negotiation skills to influence diverse stakeholder groups.

• Proficiency in Excel and (dashboard) reporting tools to help teams build dashboards to track progress and performance.

• Expertise in enterprise tools such as CRM and CPQ (preferably Salesforce and integrated solutions).

• Strong presentation and storytelling skills to build enterprise and team-level presentations and reports.

• Experience navigating highly regulated industries such as healthcare, medical devices, finance, or environmental sectors.

Education & Certifications:

• Bachelor’s degree or equivalent experience; MBA desired.

• Certifications or in-house training in Lean Six Sigma, Kaizen, or other process improvement methodologies.

• Change management training (e.g., PROSCI or in-house equivalent).

• Project management certification (e.g., PMI, PRINCE2) or relevant experience.

Why Join Us?

This is an individual contributor role with significant influence on the future of our DeepHealth customer and employee experiences, as well as its business operations. You will have the opportunity to work in a global environment, collaborating with teams across time zones and cultures while driving critical transformation programs that shape the future of healthcare innovation. DeepHealth is on a mission to ‘Empower breakthroughs in care through imaging’. We are an AI driven solutions company used across the globe transforming radiology centers and patient diagnostics.