Business Transformation Manager – TEMPO & BTO

Truist; Winston-Salem (NC); On-site; USD 90,000 - 140,000; Full time

Job summary

Truist is seeking a Business Transformation Manager to enhance processes and technology that support the change lifecycle for their Enterprise and Technology teams. This role requires strong project management skills, leadership, and the ability to drive organizational change. Ideal candidates will have extensive experience managing related projects and guiding teams to success.

Benefits

401k plan

Medical benefits

Dental benefits

Vision benefits

Paid vacation

Sick leave

Qualifications

• 7-9 years of related experience in business management or consulting.
• 2-3 years of management experience required.
• In-depth knowledge of project management and change methodologies.

Responsibilities

• Define and implement processes to improve the change lifecycle.
• Manage project portfolios and oversee project execution.
• Provide leadership and manage communication with stakeholders.

Skills

Project Management

Change Management

Leadership

Communication

Education

Bachelor's degree

Job description

Business Transformation Manager – TEMPO & BTO

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Business Transformation Manager – TEMPO & BTO

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Regular or Temporary:

Regular

Language Fluency: English (Required)

Work Shift:

1st shift (United States of America)

Please review the following job description:

The purpose of this role is to define current state and subsequently design, build and implement processes/supporting technology that align to the development of sustainable solutions that improve end-to-end change lifecycle and related processes for all ET teammates, taking into consideration their unique roles in the process. Serve as a subject matter expert (SME) and point of contact (POC) on various components of change lifecycle, related methodologies, and governance. Work as a part of a team or own individual assignment end-to-end. Treat all key deliverables as a project and manage it as such – thus previous PM experience and knowledge of Agile best practices are required.

Specific TEMPO & BTO Objectives/Metrics The Role Will Align To

• Project Phase Gate Reviews – new routine the team will own beginning in the near future – about 30% of the capacity based on the need to prep for sessions, facilitate & post facilitation activities.
• Process improvement program support from “manage it all as a project” perspective – all of the process improvement activities will be managed as one consolidated program – 20% of the capacity.
• Change process support and related improvements – one of the key TIP objectives for 2025 is to optimize the Enterprise and Technology change processes to increase automation, effectiveness, and sustainability. We plan on tackling improvements around financials, resource management, TDLC and beyond. This includes both processes and supporting tech. The more we can grasp at once, the faster we will move. The new teammate will support current state definition and analysis and the identification of future state for both process and supporting tech. The remaining % of the total capacity will be dedicated to this activity.
  
  
  

Essential Duties And Responsibilities

Following is a summary of the essential functions for this job. Other duties may be performed, both major and minor, which are not mentioned below. Specific activities may change from time to time.

• Develop, enhance, and run ET demand process that aligns resources and activities with enterprise and technology priorities.
• Oversee and monitor the overall health of the assigned project portfolio, including intake, planning, business readiness, and execution.
• Provide direct leadership to teams of internal and external resources to ensure their ability to effectively deliver appropriate project management, business analysis, business readiness, and client and teammate communications.
• Engage with various partners, including Risk partners, to ensure project review, oversight, and mitigation plans are in accordance with enterprise standards.
• Oversee the preparation of project materials and artifacts ensuring project documentation has the appropriate level of traceability.
• Contribute to short and long-term project prioritization and planning for assigned portfolio and ensuring coordination of planning of initiatives in other areas.
• Establish and maintain relationships with key leaders to ensure coordination, support and buy-in of delivery plans within the assigned portfolio.
• Conduct effective Organizational Change Management (OCM) to guide organizational, process, and technology change to a successful resolution by focused preparation, implementation, and follow-through of change readiness efforts for teammates.
• Provides portfolio level dashboards and executive summaries to keep leaders abreast of the health of the line of business portfolios.
• Attract, retain, and develop top talent, providing a cohesive, inclusive, team-oriented culture aligned with the Truist purpose, mission, and values.
  
  
  

Qualifications

Required Qualifications:

The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor's degree and seven to nine (7-9) years of related experience or an equivalent combination of education and experience to include general business management, consulting-type work, or other disciplines related to business management and/or technology.
• Two to three years (2-3) of management experience.
• In-depth and broad knowledge within own professional discipline, such as finance, project management, change management, strategy development, etc.
• Ability to interpret internal and external business challenges, and apply best practices to improve products, processes, or services. Ability to lead projects of significant complexity and risk exposure. Ability to exercise judgment in solving technical, operational, and organizational challenges.
• Experience managing a team, including identifying and recruiting talent, managing performance, and making decisions about resource allocation.
• Executive level communication skills, including negotiation, persuasion and ability to influence others to adopt a new perspective and handle interpersonal issues with tact and diplomacy.
  
  
  

Preferred Qualifications

• Financial services industry experience
• Previous business transformation experience
• Experience serving in a support role
  
  
  

Other Job Requirements / Working Conditions

Sitting

Constantly (More than 50% of the time)

Standing

Occasionally (Less than 25% of the time)

Walking

Occasionally (Less than 25% of the time)

Visual / Audio / Speaking

Able to access and interpret client information received from the computer and able to hear and speak with individuals in person and on the phone.

Manual Dexterity / Keyboarding

Able to work standard office equipment, including PC keyboard and mouse, copy/fax machines, and printers.

Availability

Able to work all hours scheduled, including overtime as directed by manager/supervisor and required by business need.

Travel

Minimal and up to 10%

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation: All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist’s generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

EEO is the Law Pay Transparency Nondiscrimination Provision E-Verify

Seniority level

• Seniority level

  Not Applicable

Employment type

• Employment type

  Full-time

Job function

• Job function

  Business Development and Sales

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