Business Team

Smalltown Dental; Washington (IL); On-site; USD 23,419 - 31,684; Full time

Benefits offered by this job

401K (We Match!)

Health Insurance

CE allowance

Team Bonus

Uniform Allowance

Paid Holidays

Paid Time Off

Smalltown University - Education & 성장

Job summary

Smalltown Dental is expanding and seeks a friendly front office team member to join our multi-office practice. You will handle patient communication, scheduling, and basic financial interactions, ensuring a positive patient experience.

The role emphasizes strong communication, multitasking, and the ability to learn quickly in a busy dental environment. Join a team focused on improving patient care and growth opportunities.

Qualifications

• Experience in a dental front office or similar customer-facing role.
• Ability to communicate clearly with patients and team members.
• Comfort with multi-tasking in a fast-paced dental office.
• Familiarity with dental terminology and basic financial conversations.
• Proficiency with dental software and computer systems.

Responsibilities

• Greet and communicate with patients in person, by phone and email.
• Schedule and confirm appointments and manage reminders.
• Assist with financial conversations and collect payments.
• Print and maintain reports and contribute to team goals.
• Support colleagues to deliver excellent patient care.

Skills

Customer service

Strong communication

Multi-tasking

Dental software (Dentrix Ascend)

Tools

Dentrix Ascend

Job description

Ready to join a multi-office dental practice making waves in the field? Smalltown Dental strives to become the new standard of dental care, and we are looking for new additions to the team that will help us improve our patient care.

The dental business team member is a key position that requires a knack for customer service, a positive attitude, and the ability to learn quickly. An ideal candidate is a strong communicator, feels comfortable multi-tasking, and is excited to play a role in improving the lives of our patients.

If you have been searching for an opportunity to develop your career and learn new skills alongside dedicated professionals, we look forward to hearing from you!

Requirements

• Dental front office experience
• Knowledge of dental terminology
• High-level understanding of patient care
• Interpersonal communication (written and verbal)
• Ability to learn quickly and grasp new concepts
• Attention to detail - We are an organization with seasoned professionals. We value those who have a keen eye for detail
• Strong understanding of utilizing computers and dental software (Dentrix Ascend experience preferred but not required)

Business Team Benefits

• 401K (We Match!)
• Health Insurance
• CE allowance
• Team Bonus
• Uniform Allowance
• Paid Holidays
• Paid Time Off
• Smalltown University - Education & Growth
• Daily Support - from Leadership Team
• Volunteer Time Off

Day To Day Responsibilities

• Communicate with patients regarding their treatment needs in person, by phone, and by email
• Follow office guidelines to achieve set goal targets
• Provide high-level customer service to our amazing patient base
• Schedule and confirm appointments
• Collect payments and assist in financial conversations
• Print and maintain various reports
• Work with your team to accomplish established goals

If You Answer Yes To The Following Questions

• Are you ready to propel your career to the next level?
• Do you want to be a part of a growing team of talented individuals who support and encourage each other?
• Are you looking to have a lot of fun while helping patients improve their lives?

Our office offers a competitive hourly rate for qualified applicants, with generous benefits, including health insurance

Pay Ranges: $17-$23 per hour

We are looking for serious and forward-thinking candidates for this incredible opportunity!